Wolcott Hall Nursing Center Inc
Medicare-certified215 FOREST ST, Torrington, CT 06790
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HavenCare at Litchfield Woods provides skilled nursing and rehabilitation services to Torrington, Connecticut residents who need short-term recovery or ongoing medical care. Our experienced team focuses on helping patients regain independence through personalized treatment plans and compassionate support.
Capacity
160 residents
Location
Torrington, CT
Status
Listed in a public registry
255 ROBERTS ST, Torrington, Connecticut 06790
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on July 21, 2025, state inspectors cited 17 health deficiencies (the Connecticut average is 13.0).
Nurses and nurse aides spend 3 hours 33 minutes with each resident a day, about the same as the Connecticut average.
Medicare fined Havencare at Litchfield Woods once in the last three years, $7,901 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 33 minutes |
| Registered nurse time per resident, per day | 35 minutesBelow the Connecticut average |
| Nursing staff who left in the past year | 33%Below the Connecticut average |
55 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
May 5, 2026 · Complaint investigation · 2 citations
Protect each resident from the wrongful use of the resident's belongings or money.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
September 4, 2025 · Complaint investigation · 3 citations
Ensure services provided by the nursing facility meet professional standards of quality.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Provide or obtain dental services for each resident.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure medication error rates are not 5 percent or greater.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Protect each resident from the wrongful use of the resident's belongings or money.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Plan the resident's discharge to meet the resident's goals and needs.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure services provided by the nursing facility meet professional standards of quality.
Respond appropriately to all alleged violations.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Dispose of garbage and refuse properly.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe, appropriate pain management for a resident who requires such services.
Provide and implement an infection prevention and control program.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Provide enough food/fluids to maintain a resident's health.
1 fine totaling $7,901 and 1 Medicare payment denial in the last three years.
255 ROBERTS STTorrington, CT 06790
11 other communities within 10 miles
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1058 LITCHFIELD ST, Torrington, CT 06790
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State inspectors visited on July 21, 2025 and cited 17 health deficiencies, 5 of them from complaint investigations. The Connecticut average is 13.0.
Nurses and aides spend 3 hours 33 minutes with each resident per day, including 35 minutes from registered nurses. 33% of nursing staff left over the past year.
Yes. Medicare fined Havencare at Litchfield Woods once in the last three years, totaling $7,901.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.