3930 N 24th Ave, Phoenix, AZ 85015
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
Call for pricing
Prices not published
About Haven of Phoenix
Haven of Phoenix combines skilled nursing and rehabilitation expertise with genuine compassion for each resident. In Phoenix, Arizona, our dedicated team focuses on recovery, healing, and helping you regain independence after surgery, illness, or injury. We're committed to personalized care every step of the way.
Community at a glance
Capacity
114 residents
Location
Phoenix, AZ
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
4202 NORTH 20TH AVENUE, Phoenix, Arizona 85015
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags Haven of Phoenix for a citation related to abuse of residents in its recent inspections.
At its most recent standard inspection, on May 6, 2026, state inspectors cited 8 health deficiencies (the Arizona average is 6.3).
Nurses and nurse aides spend 3 hours 14 minutes with each resident a day, below the Arizona average of 3 hours 59 minutes.
Medicare fined Haven of Phoenix once in the last three years, $8,278 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 14 minutesBelow the Arizona average |
| Registered nurse time per resident, per day | 32 minutesBelow the Arizona average |
| Nursing staff who left in the past year | 37%Below the Arizona average |
Inspections
15 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
May 6, 2026 · Standard inspection · 6 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jun 5, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jun 5, 2026Post nurse staffing information every day.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Jun 5, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 5, 2026Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 5, 2026Provide safe, appropriate pain management for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 5, 2026
May 6, 2026 · Complaint investigation · 1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jun 5, 2026
December 16, 2025 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Feb 11, 2026
January 24, 2025 · Standard inspection · 4 citations+
Ensure the activities program is directed by a qualified professional.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Feb 21, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 21, 2025PASARR screening for Mental disorders or Intellectual Disabilities
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 21, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Feb 21, 2025
September 13, 2024 · Complaint investigation · 1 citation+
Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Oct 16, 2024
August 20, 2024 · Complaint investigation · 2 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 1, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Oct 1, 2024
Fines and payment denials
1 fine totaling $8,278 in the last three years.
- December 16, 2025Fine: $8,278
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Haven of Phoenix LLC
- Medicare-certified beds
- 114
- Average residents per day
- 107
- Accepts
- Medicare and Medicaid
- First certified
- June 24, 1985
- Part of a chain
- Haven Health, 20 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- None
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 035107
Location
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4202 NORTH 20TH AVENUEPhoenix, AZ 85015
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Questions about Haven of Phoenix
How did Haven of Phoenix do on its last inspection?+
State inspectors visited on May 6, 2026 and cited 8 health deficiencies, 2 of them from complaint investigations. The Arizona average is 6.3.
How much nursing care does each resident get at Haven of Phoenix?+
Nurses and aides spend 3 hours 14 minutes with each resident per day, including 32 minutes from registered nurses. 37% of nursing staff left over the past year.
Has Haven of Phoenix been fined by Medicare?+
Yes. Medicare fined Haven of Phoenix once in the last three years, totaling $8,278.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.