Solterra at White Mountains One
State licensed5408 HIGHWAY 260, Lakeside, AZ 85929
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Haven of Lakeside provides comprehensive skilled nursing and rehabilitation services to help Arizona residents regain independence after injury or illness. Our Lakeside care team combines medical expertise with compassionate support, tailoring each recovery plan to individual goals and needs.
Capacity
112 residents
Location
Lakeside, AZ
Status
Listed in a public registry
3401 NORTH LOCKWOOD DRIVE, Lakeside, Arizona 85929
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on November 19, 2025, state inspectors cited 19 health deficiencies (the Arizona average is 6.3).
Nurses and nurse aides spend 3 hours 25 minutes with each resident a day, below the Arizona average of 3 hours 59 minutes.
Medicare fined Haven of Lakeside once in the last three years, $8,278 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 25 minutesBelow the Arizona average |
| Registered nurse time per resident, per day | 35 minutesBelow the Arizona average |
| Nursing staff who left in the past year | 51%Above the Arizona average |
34 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
January 27, 2026 · Complaint investigation · 2 citations
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
January 21, 2026 · Complaint investigation · 3 citations
Respond appropriately to all alleged violations.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Ensure the activities program is directed by a qualified professional.
Ensure medication error rates are not 5 percent or greater.
Post nurse staffing information every day.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
PASARR screening for Mental disorders or Intellectual Disabilities
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
1 fine totaling $8,278 in the last three years.
3401 NORTH LOCKWOOD DRIVELakeside, AZ 85929
2 other communities within 10 miles
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State inspectors visited on November 19, 2025 and cited 19 health deficiencies, 5 of them from complaint investigations. The Arizona average is 6.3.
Nurses and aides spend 3 hours 25 minutes with each resident per day, including 35 minutes from registered nurses. 51% of nursing staff left over the past year.
Yes. Medicare fined Haven of Lakeside once in the last three years, totaling $8,278.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.