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Medicare-certifiedSkilled Nursing

Hathaway Manor Extended Care

New Bedford, MassachusettsMedicare inspection record
(508) 996-6763

About Hathaway Manor Extended Care

Hathaway Manor Extended Care brings specialized skilled nursing and rehabilitation services to New Bedford, Massachusetts families navigating recovery and complex medical needs. Our experienced team focuses on personalized care plans that support each resident's path toward healing and restored independence.

Community at a glance

Capacity

142 residents

Location

New Bedford, MA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

863 HATHAWAY ROAD, New Bedford, Massachusetts 02740

(508) 996-6763

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on April 21, 2026, state inspectors cited 7 health deficiencies (the Massachusetts average is 6.8).

Nurses and nurse aides spend 3 hours 40 minutes with each resident a day, about the same as the Massachusetts average.

Medicare fined Hathaway Manor Extended Care 3 times in the last three years, $34,887 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 40 minutes
Registered nurse time per resident, per day39 minutes
Nursing staff who left in the past year46%Above the Massachusetts average

Inspections

23 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

June 16, 2026 · Complaint investigation · 2 citations

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jun 5, 2026
  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jun 5, 2026

April 21, 2026 · Standard inspection · 4 citations

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected May 29, 2026
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 29, 2026
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected May 29, 2026
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 29, 2026
March 17, 2026 · Complaint investigation · 1 citation+
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 20, 2026
January 16, 2025 · Standard inspection · 7 citations+
  • Provide or obtain dental services for each resident.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Feb 24, 2025
  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Feb 24, 2025
  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Feb 24, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Feb 24, 2025
  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 24, 2025
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 24, 2025
  • Give the resident's representative the ability to exercise the resident's rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 24, 2025
February 21, 2024 · Complaint investigation · 1 citation+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jan 31, 2024
December 28, 2023 · Complaint investigation · 4 citations+
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Residents were harmed, a few residents (level G)Resident Assessment and Care PlanningFrom a complaintAlready fixed by Dec 15, 2023
  • Provide safe, appropriate pain management for a resident who requires such services.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Feb 11, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintAlready fixed by Dec 15, 2023
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 11, 2024
November 29, 2023 · Complaint investigation · 4 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 18, 2024
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 18, 2024
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 18, 2024
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 18, 2024

Fines and payment denials

3 fines totaling $34,887 in the last three years.

  • November 24, 2023Fine: $11,629
  • November 24, 2023Fine: $11,629
  • November 24, 2023Fine: $11,629

About the home, per Medicare

Ownership
Non profit - Corporation
Legal business name
New Bedford Management Systems, Inc
Medicare-certified beds
142
Average residents per day
134
Accepts
Medicare and Medicaid
First certified
December 12, 1989
Part of a chain
Integritus Healthcare, 14 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
225366

Location

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863 HATHAWAY ROADNew Bedford, MA 02740

12 other communities within 10 miles

Senior living near New Bedford

Questions about Hathaway Manor Extended Care

How did Hathaway Manor Extended Care do on its last inspection?+

State inspectors visited on April 21, 2026 and cited 7 health deficiencies, 3 of them from complaint investigations. The Massachusetts average is 6.8.

How much nursing care does each resident get at Hathaway Manor Extended Care?+

Nurses and aides spend 3 hours 40 minutes with each resident per day, including 39 minutes from registered nurses. 46% of nursing staff left over the past year.

Has Hathaway Manor Extended Care been fined by Medicare?+

Yes. Medicare fined Hathaway Manor Extended Care 3 times in the last three years, totaling $34,887.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in New Bedford Skilled Nursing in Massachusetts Skilled Nursing guide Information last updated October 2026