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Medicare-certifiedSkilled Nursing

Harmony Palos

Palos Heights, IllinoisMedicare inspection record
(708) 361-4555

About Harmony Palos

Harmony Palos brings together skilled nursing and rehabilitation services designed for recovery and wellness in Palos Heights, Illinois. Our compassionate team focuses on personalized care plans that help residents regain strength and independence following surgery or illness.

Community at a glance

Capacity

130 residents

Location

Palos Heights, IL

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

11860 SOUTHWEST HIGHWAY, Palos Heights, Illinois 60463

(708) 361-4555

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on November 21, 2024, state inspectors cited 16 health deficiencies (the Illinois average is 12.5).

Nurses and nurse aides spend 3 hours 5 minutes with each resident a day, below the Illinois average of 3 hours 27 minutes.

Medicare fined Harmony Palos 2 times in the last three years, $25,874 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 5 minutesBelow the Illinois average
Registered nurse time per resident, per day49 minutesAbove the Illinois average
Nursing staff who left in the past year64%Above the Illinois average

Inspections

24 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

May 21, 2026 · Complaint investigation · 1 citation

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 1, 2026

May 8, 2026 · Complaint investigation · 2 citations

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 20, 2026
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 20, 2026
April 3, 2026 · Complaint investigation · 2 citations+
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Apr 8, 2026
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 8, 2026
March 8, 2026 · Complaint investigation · 1 citation+
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Mar 11, 2026
January 4, 2026 · Complaint investigation · 3 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jan 19, 2026
  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Jan 19, 2026
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 19, 2026
June 18, 2025 · Complaint investigation · 1 citation+
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jun 19, 2025
June 11, 2025 · Complaint investigation · 2 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jun 16, 2025
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 16, 2025
April 24, 2025 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected May 7, 2025
November 21, 2024 · Standard inspection · 7 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Dec 6, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Dec 6, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Dec 6, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Dec 6, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Dec 6, 2024
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 6, 2024
  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 6, 2024
September 27, 2024 · Complaint investigation · 1 citation+
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Oct 4, 2024
March 11, 2024 · Complaint investigation · 3 citations+
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 16, 2024
  • Provide enough food/fluids to maintain a resident's health.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 16, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Mar 16, 2024

Fines and payment denials

2 fines totaling $25,874 in the last three years.

  • June 11, 2025Fine: $15,516
  • April 24, 2025Fine: $10,358

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Phw Skilled Nursing Facility, LLC
Medicare-certified beds
130
Average residents per day
99
Accepts
Medicare and Medicaid
First certified
June 12, 1996
Part of a chain
Legacy Healthcare, 95 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
145893

Location

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11860 SOUTHWEST HIGHWAYPalos Heights, IL 60463

12 other communities within 10 miles

Senior living near Palos Heights

Questions about Harmony Palos

How did Harmony Palos do on its last inspection?+

State inspectors visited on November 21, 2024 and cited 16 health deficiencies, 9 of them from complaint investigations. The Illinois average is 12.5.

How much nursing care does each resident get at Harmony Palos?+

Nurses and aides spend 3 hours 5 minutes with each resident per day, including 49 minutes from registered nurses. 64% of nursing staff left over the past year.

Has Harmony Palos been fined by Medicare?+

Yes. Medicare fined Harmony Palos 2 times in the last three years, totaling $25,874.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Palos Heights Skilled Nursing in Illinois Skilled Nursing guide Information last updated October 2026