Excelsior Healthcare Center
State licensed5359 Birch Grove Drive, San Jose, CA 95123
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
🏡
State licensedAssisted Living
Hansell Villa
San Jose, CaliforniaState inspected Sep 17, 2026, 11 citations since 2022
About Hansell Villa
Hansell Villa brings personalized assisted living to San Jose, California, where experienced caregivers support residents with daily activities while preserving independence. Our compassionate team understands that each person has unique needs, creating customized care plans that help your loved one thrive.
Community at a glance
Capacity
6 residents
State license
#435202862, Licensed
Location
San Jose, CA
Status
Listed in a public registry
Care & services offered
Assisted Living
Contact & location
5343 Hansell Drive, San Jose, California 95123
California inspection record
From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Hansell Villa. Checked October 8, 2026. See the state's record and reports
State inspectors last visited Hansell Villa on September 17, 2026.
Since July 2022, California's Community Care Licensing Division has made 3 routine inspections, 1 complaint visit and 5 other visits.
Inspectors issued 8 Type A citations and 3 Type B citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.
Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.
The state investigated 1 complaint, and substantiated none of the allegations.
Last visit
Sep 17, 2026
Routine inspections
3
Type A citations
8
Type B citations
3
Visits and citations
| Kind of visit | Visits | Type A | Type B |
|---|---|---|---|
| Routine inspections | 3 | 0 | 0 |
| Complaint investigations | 1 | 0 | 0 |
| Other visits | 5 | 8 | 3 |
Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Jul 9, 2026, Jul 17, 2025, Jul 30, 2024.
Complaints
- January 23, 20254 unsubstantiated
- substantiated:
- the state found it more likely than not that it happened.
- inconclusive:
- the state could not prove or disprove it.
- unsubstantiated:
- it may have happened, but there was not enough evidence.
- unfounded:
- the state found it false or not possible.
License
- License number
- 435202862
- License type
- Residential Care Elderly
- Status
- Licensed
- Licensed capacity
- 6 residents
- Licensed since
- July 22, 2022
- Licensee
- Cherry Villa, Inc.
- Administrator
- Elizabeth Bautista
Location
Loading map…
5343 Hansell DriveSan Jose, CA 95123
12 other communities within 10 miles
Senior living near San Jose
Real Elderly Care
State licensed4858 Poston Drive, San Jose, CA 95136
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
Safe Haven Villa Care Home
State licensed5670 Judith Street, San Jose, CA 95123
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
Assisted Living: frequently asked questions
Has Hansell Villa had any violations?+
California's Community Care Licensing Division has issued Hansell Villa 8 Type A citations and 3 Type B citations since July 2022. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.
When was Hansell Villa last inspected?+
State inspectors last visited on September 17, 2026. Each visit's report is public on the state's facility search.
Have there been complaints about Hansell Villa?+
The state investigated 1 complaint since July 2022. Of the allegations, 0 were substantiated, 0 inconclusive, 4 unsubstantiated and 0 unfounded.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.