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Medicare-certifiedSkilled Nursing
Hale Kupuna Heritage Home, LLC
Koloa, HawaiiMedicare inspection record
About Hale Kupuna Heritage Home, LLC
Hale Kupuna Heritage Home brings compassionate skilled nursing and rehabilitation care to Koloa, Hawaii. Our team provides individualized support for recovery and wellness, honoring each resident's dignity and cultural heritage while they heal.
Community at a glance
Capacity
84 residents
Location
Koloa, HI
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
4297A OMAO ROAD, Koloa, Hawaii 96756
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 12, 2026, state inspectors cited 7 health deficiencies (the Hawaii average is 9.2).
Nurses and nurse aides spend 4 hours 10 minutes with each resident a day, below the Hawaii average of 4 hours 58 minutes.
Medicare fined Hale Kupuna Heritage Home, LLC once in the last three years, $10,628 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 10 minutesBelow the Hawaii average |
| Registered nurse time per resident, per day | 1 hour 35 minutesBelow the Hawaii average |
| Nursing staff who left in the past year | 30%Below the Hawaii average |
Inspections
15 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 12, 2026 · Standard inspection · 8 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Apr 26, 2026Honor the resident's right to organize and participate in resident/family groups in the facility.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Apr 26, 2026Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Apr 26, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Apr 26, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Apr 26, 2026Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Apr 26, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 26, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 26, 2026
September 6, 2024 · Standard inspection · 7 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Oct 21, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Oct 21, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Oct 21, 2024Ensure that residents are fully informed and understand their health status, care and treatments.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Oct 21, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Oct 21, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Oct 21, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jul 17, 2024
Fines and payment denials
1 fine totaling $10,628 in the last three years.
- March 12, 2026Fine: $10,628
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Hale Kupuna Heritage Home, LLC
- Medicare-certified beds
- 84
- Average residents per day
- 45
- Accepts
- Medicare and Medicaid
- First certified
- June 7, 2011
- Part of a chain
- Ohana Pacific Management Co., 6 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 125062
Location
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4297A OMAO ROADKoloa, HI 96756
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Questions about Hale Kupuna Heritage Home, LLC
How did Hale Kupuna Heritage Home, LLC do on its last inspection?+
State inspectors visited on March 12, 2026 and cited 7 health deficiencies, 1 of them from complaint investigations. The Hawaii average is 9.2.
How much nursing care does each resident get at Hale Kupuna Heritage Home, LLC?+
Nurses and aides spend 4 hours 10 minutes with each resident per day, including 1 hour 35 minutes from registered nurses. 30% of nursing staff left over the past year.
Has Hale Kupuna Heritage Home, LLC been fined by Medicare?+
Yes. Medicare fined Hale Kupuna Heritage Home, LLC once in the last three years, totaling $10,628.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.