Agape Care Family Homes #2
State licensed2014 Willow Road, Greensboro, NC 27406
Assisted Living
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Medicare-certifiedSkilled Nursing
Guilford Health Care Center
Greensboro, North CarolinaMedicare inspection record
About Guilford Health Care Center
Guilford Health Care Center provides skilled nursing and rehabilitation services to residents throughout Greensboro, North Carolina. Our team focuses on recovery, regaining independence, and compassionate care during life's transitions. Whether you need short-term rehabilitation after surgery or ongoing skilled nursing support, we're here to help.
Community at a glance
Capacity
110 residents
Location
Greensboro, NC
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
2041 Willow Road, Greensboro, North Carolina 27406
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 18, 2026, state inspectors cited 5 health deficiencies (the North Carolina average is 4.7).
Nurses and nurse aides spend 3 hours 23 minutes with each resident a day, below the North Carolina average of 3 hours 51 minutes.
Medicare has not fined Guilford Health Care Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 23 minutesBelow the North Carolina average |
| Registered nurse time per resident, per day | 24 minutesBelow the North Carolina average |
| Nursing staff who left in the past year | 54%Above the North Carolina average |
1 administrator has left the home in the past year.
Inspections
27 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 18, 2026 · Standard inspection · 5 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Apr 15, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 15, 2026Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Apr 15, 2026Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 15, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 15, 2026
April 17, 2025 · Standard inspection · 14 citations
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected May 15, 2025Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected May 15, 2025Honor the resident's right to organize and participate in resident/family groups in the facility.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected May 15, 2025Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 1, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 15, 2025Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected May 22, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 1, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 1, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 15, 2025Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 15, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 15, 2025Honor the resident's right to manage his or her financial affairs.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 22, 2025Prepare residents for a safe transfer or discharge from the nursing home.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintAlready fixed by May 28, 2024Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 15, 2025
January 24, 2024 · Standard inspection · 7 citations+
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Feb 21, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Feb 21, 2024Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Feb 21, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Feb 21, 2024Honor the resident's right to organize and participate in resident/family groups in the facility.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Feb 21, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 21, 2024Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Feb 21, 2024
November 9, 2023 · Complaint investigation · 1 citation+
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Nov 24, 2023
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Guilford Operator LLC
- Medicare-certified beds
- 110
- Average residents per day
- 107
- Accepts
- Medicare and Medicaid
- First certified
- June 24, 1994
- Part of a chain
- Lifeworks Rehab, 64 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 345460
Location
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2041 Willow RoadGreensboro, NC 27406
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Questions about Guilford Health Care Center
How did Guilford Health Care Center do on its last inspection?+
State inspectors visited on March 18, 2026 and cited 5 health deficiencies. The North Carolina average is 4.7.
How much nursing care does each resident get at Guilford Health Care Center?+
Nurses and aides spend 3 hours 23 minutes with each resident per day, including 24 minutes from registered nurses. 54% of nursing staff left over the past year.
Has Guilford Health Care Center been fined by Medicare?+
Medicare's records show no fines against Guilford Health Care Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.