Oak Haven Assisted Living
State licensed506 Mattox Road, Greenville, NC 27834
Assisted Living
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Medicare-certifiedSkilled Nursing
Greenville Health and Rehabilitation Center
Greenville, North CarolinaMedicare inspection record
About Greenville Health and Rehabilitation Center
Greenville Health and Rehabilitation Center brings together experienced nursing staff and modern therapy resources to help patients regain strength and independence. Our skilled nursing and rehabilitation programs in Greenville, North Carolina focus on personalized recovery plans that address each person's unique medical and therapeutic needs.
Community at a glance
Capacity
120 residents
Location
Greenville, NC
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
2578 West Fifth Street, Greenville, North Carolina 27834
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on July 24, 2026, state inspectors cited 2 health deficiencies (the North Carolina average is 4.7).
Nurses and nurse aides spend 3 hours 24 minutes with each resident a day, below the North Carolina average of 3 hours 51 minutes.
Medicare fined Greenville Health and Rehabilitation Center 2 times in the last three years, $64,002 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 24 minutesBelow the North Carolina average |
| Registered nurse time per resident, per day | 30 minutesBelow the North Carolina average |
| Nursing staff who left in the past year | 66%Above the North Carolina average |
1 administrator has left the home in the past year.
Inspections
29 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 24, 2026 · Standard inspection · 4 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Immediate danger to residents, a few residents (level J)Resident RightsCorrected Aug 7, 2026Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Aug 7, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Aug 7, 2026Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 7, 2026
June 11, 2025 · Standard inspection · 10 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a few residents (level J)Quality of Life and CareCorrected Jul 7, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 7, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 7, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 7, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jul 7, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 7, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 7, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 7, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 7, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 7, 2025
January 30, 2025 · Complaint investigation · 3 citations+
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 10, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintAlready fixed by Oct 24, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningFrom a complaintPlan to fix it accepted
November 13, 2024 · Complaint investigation · 2 citations+
Provide timely, quality laboratory services/tests to meet the needs of residents.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintAlready fixed by Nov 5, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintAlready fixed by Nov 7, 2024
May 31, 2024 · Standard inspection · 10 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintAlready fixed by Jul 21, 2023Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Jun 26, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 26, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 26, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jun 26, 2024Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 26, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 26, 2024Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 26, 2024Protect each resident from the wrongful use of the resident's belongings or money.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jul 20, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 26, 2024
Fines and payment denials
2 fines totaling $64,002 in the last three years.
- June 11, 2025Fine: $52,965
- May 31, 2024Fine: $11,037
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Greenville Operator LLC
- Medicare-certified beds
- 120
- Average residents per day
- 113
- Accepts
- Medicare and Medicaid
- First certified
- July 26, 1978
- Part of a chain
- Lifeworks Rehab, 64 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 345181
Location
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2578 West Fifth StreetGreenville, NC 27834
12 other communities within 10 miles
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Questions about Greenville Health and Rehabilitation Center
How did Greenville Health and Rehabilitation Center do on its last inspection?+
State inspectors visited on July 24, 2026 and cited 2 health deficiencies. The North Carolina average is 4.7.
How much nursing care does each resident get at Greenville Health and Rehabilitation Center?+
Nurses and aides spend 3 hours 24 minutes with each resident per day, including 30 minutes from registered nurses. 66% of nursing staff left over the past year.
Has Greenville Health and Rehabilitation Center been fined by Medicare?+
Yes. Medicare fined Greenville Health and Rehabilitation Center 2 times in the last three years, totaling $64,002.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.