1001 E 26TH ST STE 1, Norfolk, VA 23504
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
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Medicare-certifiedSkilled Nursing
Ghent Health and Rehabilitation
Norfolk, VirginiaMedicare inspection record
About Ghent Health and Rehabilitation
Ghent Health and Rehabilitation in Norfolk, Virginia provides compassionate skilled nursing and rehabilitation care when families need it most. Our experienced team focuses on recovery, comfort, and helping residents regain independence through personalized treatment plans and evidence-based therapies.
Community at a glance
Capacity
222 residents
Location
Norfolk, VA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
3900 LLEWELLYN AVE, Norfolk, Virginia 23504
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags Ghent Health and Rehabilitation for a citation related to abuse of residents in its recent inspections.
At its most recent standard inspection, on February 26, 2026, state inspectors cited 28 health deficiencies (the Virginia average is 14.4).
Nurses and nurse aides spend 2 hours 47 minutes with each resident a day, below the Virginia average of 3 hours 46 minutes.
Medicare has not fined Ghent Health and Rehabilitation in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 2 hours 47 minutesBelow the Virginia average |
| Registered nurse time per resident, per day | 16 minutesBelow the Virginia average |
| Nursing staff who left in the past year | 51%Above the Virginia average |
Inspections
31 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
February 26, 2026 · Standard inspection · 28 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, widespread (level F)Resident RightsCorrected Apr 5, 2026Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Apr 5, 2026Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Apr 5, 2026Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Apr 5, 2026Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Apr 5, 2026Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected Apr 5, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Apr 5, 2026Provide safe, appropriate dialysis care/services for a resident who requires such services.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Apr 5, 2026Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Apr 5, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Apr 5, 2026Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Apr 5, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Apr 5, 2026Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 5, 2026Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Apr 5, 2026Ensure residents have reasonable access to and privacy in their use of communication methods.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 5, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 5, 2026Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Apr 5, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 5, 2026Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Apr 5, 2026Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Apr 5, 2026Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 5, 2026Provide safe, appropriate pain management for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 5, 2026Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 5, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 5, 2026Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 5, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 5, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 5, 2026Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 5, 2026
July 19, 2024 · Complaint investigation · 3 citations
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected Aug 30, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Aug 30, 2024Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 30, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- 3900 Llewellyn Avenue Opco LLC
- Medicare-certified beds
- 222
- Average residents per day
- 161
- Accepts
- Medicare and Medicaid
- First certified
- April 1, 1993
- Part of a chain
- Avardis Health, 38 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 495273
Location
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3900 LLEWELLYN AVENorfolk, VA 23504
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Questions about Ghent Health and Rehabilitation
How did Ghent Health and Rehabilitation do on its last inspection?+
State inspectors visited on February 26, 2026 and cited 28 health deficiencies, 8 of them from complaint investigations. The Virginia average is 14.4.
How much nursing care does each resident get at Ghent Health and Rehabilitation?+
Nurses and aides spend 2 hours 47 minutes with each resident per day, including 16 minutes from registered nurses. 51% of nursing staff left over the past year.
Has Ghent Health and Rehabilitation been fined by Medicare?+
Medicare's records show no fines against Ghent Health and Rehabilitation in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.