Village Glen of Geneva Crossing
State licensed723 S Curtis St, Lake Geneva, WI 53147
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Geneva Lake Manor brings together compassionate skilled nursing and rehabilitation care in the heart of Lake Geneva, Wisconsin. Our team supports recovery and healing with personalized attention, helping residents regain independence after surgery or illness in a setting where quality care meets small-town warmth.
Capacity
60 residents
Location
Lake Geneva, WI
Status
Listed in a public registry
211 S CURTIS ST, Lake Geneva, Wisconsin 53147
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 17, 2025, state inspectors cited 32 health deficiencies (the Wisconsin average is 9.5).
Nurses and nurse aides spend 4 hours 19 minutes with each resident a day, about the same as the Wisconsin average.
Medicare fined Geneva Lake Manor 2 times in the last three years, $130,720 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 19 minutes |
| Registered nurse time per resident, per day | 31 minutesBelow the Wisconsin average |
| Nursing staff who left in the past year | 71%Above the Wisconsin average |
2 administrators have left the home in the past year.
61 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 27, 2026 · Complaint investigation · 3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Observe each nurse aide's job performance and give regular training.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
December 10, 2025 · Complaint investigation · 6 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide and implement an infection prevention and control program.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that residents are free from significant medication errors.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Implement a program that monitors antibiotic use.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Provide and implement an infection prevention and control program.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
PASARR screening for Mental disorders or Intellectual Disabilities
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Ensure that residents are free from significant medication errors.
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Provide enough food/fluids to maintain a resident's health.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Post nurse staffing information every day.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Respond appropriately to all alleged violations.
Plan the resident's discharge to meet the resident's goals and needs.
Give the resident's representative the ability to exercise the resident's rights.
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure that residents are free from significant medication errors.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide and implement an infection prevention and control program.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Ensure medication error rates are not 5 percent or greater.
Provide appropriate foot care.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure that residents are fully informed and understand their health status, care and treatments.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
PASARR screening for Mental disorders or Intellectual Disabilities
Respond appropriately to all alleged violations.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Keep residents' personal and medical records private and confidential.
Showing the 60 most recent. The full list is on Medicare.gov.
2 fines totaling $130,720 in the last three years.
211 S CURTIS STLake Geneva, WI 53147
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State inspectors visited on March 17, 2025 and cited 32 health deficiencies, 12 of them from complaint investigations. The Wisconsin average is 9.5.
Nurses and aides spend 4 hours 19 minutes with each resident per day, including 31 minutes from registered nurses. 71% of nursing staff left over the past year.
Yes. Medicare fined Geneva Lake Manor 2 times in the last three years, totaling $130,720.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.