Cumberland Heights
State licensed251 Westhill Road, Rhinelander, WI 54501
Assisted LivingMemory Care
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Medicare-certifiedSkilled Nursing
Friendly Village Nursing and Rehab Center
Rhinelander, WisconsinMedicare inspection record
About Friendly Village Nursing and Rehab Center
FRIENDLY VILLAGE NURSING AND REHAB CENTER is a for profit - limited liability company nursing home in RHINELANDER, WI with 100 certified beds.
Community at a glance
Capacity
100 residents
Location
Rhinelander, WI
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
900 BOYCE DR, Rhinelander, Wisconsin 54501
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 22, 2026, state inspectors cited 2 health deficiencies (the Wisconsin average is 9.5).
Nurses and nurse aides spend 3 hours 29 minutes with each resident a day, below the Wisconsin average of 4 hours 13 minutes.
Medicare has not fined Friendly Village Nursing and Rehab Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 29 minutesBelow the Wisconsin average |
| Registered nurse time per resident, per day | 49 minutesBelow the Wisconsin average |
| Nursing staff who left in the past year | 38%Below the Wisconsin average |
Inspections
13 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 22, 2026 · Standard inspection · 2 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected May 13, 2026Provide care by qualified persons according to each resident's written plan of care.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 13, 2026
February 6, 2025 · Standard inspection · 5 citations
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Mar 4, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Mar 4, 2025Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Mar 4, 2025Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 4, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 4, 2025
January 11, 2024 · Standard inspection · 6 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jan 31, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jan 31, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 31, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 31, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jan 31, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 31, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Friendly Village Nursing and Rehab LLC
- Medicare-certified beds
- 100
- Average residents per day
- 75
- Accepts
- Medicare and Medicaid
- First certified
- December 1, 1989
- Part of a chain
- Eden Senior Care, 21 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 525459
Location
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900 BOYCE DRRhinelander, WI 54501
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Questions about Friendly Village Nursing and Rehab Center
How did Friendly Village Nursing and Rehab Center do on its last inspection?+
State inspectors visited on April 22, 2026 and cited 2 health deficiencies. The Wisconsin average is 9.5.
How much nursing care does each resident get at Friendly Village Nursing and Rehab Center?+
Nurses and aides spend 3 hours 29 minutes with each resident per day, including 49 minutes from registered nurses. 38% of nursing staff left over the past year.
Has Friendly Village Nursing and Rehab Center been fined by Medicare?+
Medicare's records show no fines against Friendly Village Nursing and Rehab Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.