Brickstone Manor
State licensed20551 Madison St., Torrance, CA 90503
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
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Prices not published
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State licensedAssisted Living
Francesca's Home
Torrance, CaliforniaState inspected Aug 18, 2026, 3 citations since 2021
About Francesca's Home
Francesca's Home brings personalized assisted living to Torrance, California, where trained caregivers support daily activities while residents maintain independence and dignity. We believe quality care means knowing each person's preferences, routines, and what matters most to them.
Community at a glance
Capacity
6 residents
State license
#198602216, Licensed
Location
Torrance, CA
Status
Listed in a public registry
Care & services offered
Assisted Living
Contact & location
20520 Avis Avenue, Torrance, California 90503
California inspection record
From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Francesca's Home. Checked October 8, 2026. See the state's record and reports
State inspectors last visited Francesca's Home on August 18, 2026.
Since October 2021, California's Community Care Licensing Division has made 4 routine inspections, 6 complaint visits and 1 other visit.
Inspectors issued 2 Type A citations and 1 Type B citation. A Type A citation means an immediate risk to residents' health, safety or personal rights.
Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.
The state investigated 6 complaints, and substantiated none of the allegations.
Last visit
Aug 18, 2026
Routine inspections
4
Type A citations
2
Type B citations
1
Visits and citations
| Kind of visit | Visits | Type A | Type B |
|---|---|---|---|
| Routine inspections | 4 | 0 | 0 |
| Complaint investigations | 6 | 0 | 0 |
| Other visits | 1 | 2 | 1 |
Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Jul 18, 2026, Jul 25, 2025, Jun 27, 2024, Jul 15, 2023.
Complaints
- August 18, 20265 unsubstantiated
- June 4, 20261 unsubstantiated
- June 12, 20245 unsubstantiated
- September 27, 20232 unsubstantiated
- July 3, 20231 unsubstantiated
- October 14, 20213 unsubstantiated
- substantiated:
- the state found it more likely than not that it happened.
- inconclusive:
- the state could not prove or disprove it.
- unsubstantiated:
- it may have happened, but there was not enough evidence.
- unfounded:
- the state found it false or not possible.
License
- License number
- 198602216
- License type
- Residential Care Elderly
- Status
- Licensed
- Licensed capacity
- 6 residents
- Licensed since
- June 1, 2017
- Licensee
- Bright Days Inc
- Administrator
- Coello, Bessie L
Location
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20520 Avis AvenueTorrance, CA 90503
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Assisted Living: frequently asked questions
Has Francesca's Home had any violations?+
California's Community Care Licensing Division has issued Francesca's Home 2 Type A citations and 1 Type B citation since October 2021. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.
When was Francesca's Home last inspected?+
State inspectors last visited on August 18, 2026. Each visit's report is public on the state's facility search.
Have there been complaints about Francesca's Home?+
The state investigated 6 complaints since October 2021. Of the allegations, 0 were substantiated, 0 inconclusive, 17 unsubstantiated and 0 unfounded.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.