ONE ATRIUM WAY, Jacksonville, FL 32225
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Fountains Residence at Mill Cove provides compassionate assisted living support in Jacksonville, Florida, where residents receive personalized care that respects their independence and dignity. Our team focuses on helping with daily activities while maintaining the quality of life that matters most to you and your family.
Capacity
221 residents
State license
#11911439, Licensed
Location
Jacksonville, FL
Status
Listed in a public registry
9960 ATRIUM WAY, Jacksonville, Florida 32225
From the Florida Agency for Health Care Administration (AHCA), which licenses and inspects Fountains Residence at Mill Cove. Checked October 8, 2026. See the state's record and inspection reports
Florida's Agency for Health Care Administration lists 2 deficiencies for Fountains Residence at Mill Cove: 2 Class III.
None was Class I or II, the classes for problems that put residents at real risk.
4 complaints against Fountains Residence at Mill Cove were substantiated.
The state issued 2 sanctions or final orders, with fines totaling $500.
Across 3,023 assisted living facilities in Florida, the average is 8.3 deficiencies, and 17% have none.
Deficiencies
2
Class I or II
0
Substantiated complaints
4
Fines
$500
| Class | Count |
|---|---|
| Class I | 0 |
| Class II | 0 |
| Class III | 2 |
| Class IV | 0 |
Classes are set by section 429.19, Florida Statutes. Each inspection report, with what inspectors found, is on the state's record.
Fountains Residence at Mill Cove includes Fountains Rehabilitation at Mill Cove, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate Fountains Residence at Mill Cove's other levels of care, which the state licenses and inspects separately.
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on February 12, 2026, state inspectors cited 8 health deficiencies (the Florida average is 7.1).
Nurses and nurse aides spend 3 hours 45 minutes with each resident a day, about the same as the Florida average.
Medicare has not fined Fountains Rehabilitation at Mill Cove in the last three years.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 45 minutes |
| Registered nurse time per resident, per day | 38 minutesBelow the Florida average |
| Nursing staff who left in the past year | 42% |
10 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
February 12, 2026 · Standard inspection · 8 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Post nurse staffing information every day.
Assist a resident in gaining access to vision and hearing services.
Keep all essential equipment working safely.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
April 11, 2024 · Standard inspection · 2 citations
PASARR screening for Mental disorders or Intellectual Disabilities
Provide care and assistance to perform activities of daily living for any resident who is unable.
9960 ATRIUM WAYJacksonville, FL 32225
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Florida's Agency for Health Care Administration lists 2 deficiencies, none of them Class I or II. Class I means an imminent danger, or a substantial chance of death or serious harm, to residents; Class II means a direct threat to residents' physical or emotional health, safety or security.
Florida's record shows 4 substantiated complaints against Fountains Residence at Mill Cove.
Yes. Florida's record shows 2 sanctions or final orders and fines totaling $500.
Yes. Fountains Rehabilitation at Mill Cove is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not Fountains Residence at Mill Cove's other levels of care.
State inspectors visited on February 12, 2026 and cited 8 health deficiencies. The Florida average is 7.1.
Nurses and aides spend 3 hours 45 minutes with each resident per day, including 38 minutes from registered nurses. 42% of nursing staff left over the past year.
Medicare's records show no fines against Fountains Rehabilitation at Mill Cove in the last three years.
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.