Kannapolis Family Care Home
State licensed2216 Kannapolis Highway, Concord, NC 28027
Assisted Living
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Medicare-certifiedSkilled Nursing
Five Oaks Rehabilitation and Care Center
Concord, North CarolinaMedicare inspection record
About Five Oaks Rehabilitation and Care Center
Five Oaks Rehabilitation and Care Center brings together experienced clinical staff and personalized care planning for adults recovering from surgery, illness, or injury in Concord, North Carolina. Our skilled nursing and rehabilitation programs focus on helping residents regain independence and return home whenever possible.
Community at a glance
Capacity
160 residents
Location
Concord, NC
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
413 Winecoff School Road, Concord, North Carolina 28027
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 16, 2026, state inspectors cited 2 health deficiencies (the North Carolina average is 4.7).
Nurses and nurse aides spend 3 hours 43 minutes with each resident a day, about the same as the North Carolina average.
Medicare fined Five Oaks Rehabilitation and Care Center once in the last three years, $17,345 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 43 minutes |
| Registered nurse time per resident, per day | 17 minutesBelow the North Carolina average |
| Nursing staff who left in the past year | 55%Above the North Carolina average |
Inspections
10 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 16, 2026 · Standard inspection · 2 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlFrom a complaintCorrected Mar 28, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 28, 2026
March 5, 2025 · Standard inspection · 8 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Mar 25, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Mar 25, 2025Provide safe, appropriate pain management for a resident who requires such services.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Mar 25, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Mar 25, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 25, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 25, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Mar 25, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 25, 2025
Fines and payment denials
1 fine totaling $17,345 in the last three years.
- March 5, 2025Fine: $17,345
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Five Oaks SNF Operations LLC
- Medicare-certified beds
- 160
- Average residents per day
- 154
- Accepts
- Medicare and Medicaid
- First certified
- December 1, 1978
- Part of a chain
- Venza Care Management, 26 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 345186
Location
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413 Winecoff School RoadConcord, NC 28027
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Questions about Five Oaks Rehabilitation and Care Center
How did Five Oaks Rehabilitation and Care Center do on its last inspection?+
State inspectors visited on March 16, 2026 and cited 2 health deficiencies, 1 of them from complaint investigations. The North Carolina average is 4.7.
How much nursing care does each resident get at Five Oaks Rehabilitation and Care Center?+
Nurses and aides spend 3 hours 43 minutes with each resident per day, including 17 minutes from registered nurses. 55% of nursing staff left over the past year.
Has Five Oaks Rehabilitation and Care Center been fined by Medicare?+
Yes. Medicare fined Five Oaks Rehabilitation and Care Center once in the last three years, totaling $17,345.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.