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Medicare-certifiedSkilled Nursing

Fall River Healthcare

Fall River, MassachusettsMedicare inspection record
(508) 730-1070

About Fall River Healthcare

Fall River Healthcare provides compassionate skilled nursing and rehabilitation services to Massachusetts residents recovering from surgery, illness, or injury. Our experienced team focuses on helping you regain independence through personalized care plans, therapeutic services, and supportive environments designed for healing and progress.

Community at a glance

Capacity

176 residents

Location

Fall River, MA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

1748 HIGHLAND AVENUE, Fall River, Massachusetts 02720

(508) 730-1070

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on December 22, 2025, state inspectors cited 14 health deficiencies (the Massachusetts average is 6.8).

Nurses and nurse aides spend 3 hours 25 minutes with each resident a day, below the Massachusetts average of 3 hours 52 minutes.

Medicare fined Fall River Healthcare 4 times in the last three years, $385,062 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 25 minutesBelow the Massachusetts average
Registered nurse time per resident, per day31 minutesBelow the Massachusetts average
Nursing staff who left in the past year50%Above the Massachusetts average

2 administrators have left the home in the past year.

Inspections

54 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

June 29, 2026 · Complaint investigation · 2 citations

  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jul 13, 2026
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 13, 2026

February 9, 2026 · Complaint investigation · 1 citation

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 4, 2026
December 22, 2025 · Standard inspection · 11 citations+
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jan 26, 2026
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jan 26, 2026
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Jan 26, 2026
  • Honor the resident's right to manage his or her financial affairs.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jan 26, 2026
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jan 26, 2026
  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jan 26, 2026
  • Provide enough food/fluids to maintain a resident's health.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jan 26, 2026
  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Jan 26, 2026
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jan 26, 2026
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 26, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jan 26, 2026
July 28, 2025 · Standard inspection · 6 citations+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Aug 15, 2025
  • Give the resident's representative the ability to exercise the resident's rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Aug 15, 2025
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Aug 15, 2025
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Aug 15, 2025
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 15, 2025
  • Assist a resident in gaining access to vision and hearing services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 15, 2025
March 31, 2025 · Complaint investigation · 1 citation+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Mar 21, 2025
February 27, 2025 · Complaint investigation · 2 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 10, 2025
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 10, 2025
February 5, 2025 · Standard inspection · 25 citations+
  • Respond appropriately to all alleged violations.

    Residents were harmed, a pattern (level H)Freedom from Abuse, Neglect, and ExploitationCorrected Mar 10, 2025
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Residents were harmed, a pattern (level H)Freedom from Abuse, Neglect, and ExploitationCorrected Mar 10, 2025
  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Residents were harmed, a pattern (level H)Quality of Life and CareCorrected Mar 10, 2025
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Residents were harmed, a pattern (level H)Freedom from Abuse, Neglect, and ExploitationCorrected Mar 10, 2025
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Residents were harmed, a pattern (level H)Quality of Life and CareCorrected Mar 10, 2025
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Mar 10, 2025
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Mar 10, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Mar 10, 2025
  • Provide care or services that was trauma informed and/or culturally competent.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Mar 10, 2025
  • Reasonably accommodate the needs and preferences of each resident.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Mar 10, 2025
  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Mar 10, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Mar 10, 2025
  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Mar 10, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Mar 10, 2025
  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Mar 10, 2025
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 10, 2025
  • Provide appropriate foot care.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 10, 2025
  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Mar 10, 2025
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Mar 10, 2025
  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 10, 2025
  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 10, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Mar 10, 2025
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 10, 2025
  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Minimal harm or risk, widespread (level C)Resident RightsCorrected Mar 10, 2025
  • Ensure each resident receives an accurate assessment.

    Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Mar 10, 2025
December 12, 2024 · Complaint investigation · 1 citation+
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Dec 13, 2024
May 14, 2024 · Complaint investigation · 1 citation+
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 17, 2024
April 9, 2024 · Complaint investigation · 2 citations+
  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 3, 2024
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected May 3, 2024
February 27, 2024 · Complaint investigation · 2 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Feb 28, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Residents were harmed, a few residents (level G)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 28, 2024

Fines and payment denials

4 fines totaling $385,062 in the last three years.

  • March 31, 2025Fine: $14,905
  • February 5, 2025Fine: $197,905
  • May 14, 2024Fine: $157,160
  • February 27, 2024Fine: $15,092

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
1748 Highland Avenue Operator LLC
Medicare-certified beds
176
Average residents per day
157
Accepts
Medicare and Medicaid
First certified
February 27, 1997
Part of a chain
Next Step Healthcare, 14 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
225723

Location

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1748 HIGHLAND AVENUEFall River, MA 02720

12 other communities within 10 miles

Senior living near Fall River

Questions about Fall River Healthcare

How did Fall River Healthcare do on its last inspection?+

State inspectors visited on December 22, 2025 and cited 14 health deficiencies, 3 of them from complaint investigations. The Massachusetts average is 6.8.

How much nursing care does each resident get at Fall River Healthcare?+

Nurses and aides spend 3 hours 25 minutes with each resident per day, including 31 minutes from registered nurses. 50% of nursing staff left over the past year.

Has Fall River Healthcare been fined by Medicare?+

Yes. Medicare fined Fall River Healthcare 4 times in the last three years, totaling $385,062.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Fall River Skilled Nursing in Massachusetts Skilled Nursing guide Information last updated October 2026