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Encore at Wilmington brings together skilled nursing and rehabilitation services with a genuine commitment to each person's recovery and well-being. Our Delaware team provides personalized care for patients transitioning through post-acute treatment, combining medical expertise with compassionate support.
Capacity
82 residents
Location
Wilmington, DE
Status
Listed in a public registry
2723 SHIPLEY ROAD, Wilmington, Delaware 19810
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on June 6, 2025, state inspectors cited 10 health deficiencies (the Delaware average is 10.9).
Nurses and nurse aides spend 3 hours 57 minutes with each resident a day, below the Delaware average of 4 hours 21 minutes.
Medicare fined Encore at Wilmington 2 times in the last three years, $32,394 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 57 minutesBelow the Delaware average |
| Registered nurse time per resident, per day | 1 hour 9 minutesAbove the Delaware average |
| Nursing staff who left in the past year | 51%Above the Delaware average |
1 administrator has left the home in the past year.
45 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 15, 2026 · Complaint investigation · 6 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Post nurse staffing information every day.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
June 6, 2025 · Standard inspection · 4 citations
Provide and implement an infection prevention and control program.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure that residents are free from significant medication errors.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Provide and implement an infection prevention and control program.
Assist a resident in gaining access to vision and hearing services.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
PASARR screening for Mental disorders or Intellectual Disabilities
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure each resident receives an accurate assessment.
Assure that each resident’s assessment is updated at least once every 3 months.
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Observe each nurse aide's job performance and give regular training.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Reasonably accommodate the needs and preferences of each resident.
Ensure services provided by the nursing facility meet professional standards of quality.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Plan the resident's discharge to meet the resident's goals and needs.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Provide safe, appropriate pain management for a resident who requires such services.
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Assess the resident when there is a significant change in condition
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Provide safe and appropriate respiratory care for a resident when needed.
2 fines totaling $32,394 in the last three years.
2723 SHIPLEY ROADWilmington, DE 19810
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State inspectors visited on June 6, 2025 and cited 10 health deficiencies, 6 of them from complaint investigations. The Delaware average is 10.9.
Nurses and aides spend 3 hours 57 minutes with each resident per day, including 1 hour 9 minutes from registered nurses. 51% of nursing staff left over the past year.
Yes. Medicare fined Encore at Wilmington 2 times in the last three years, totaling $32,394.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.