1252 CAPITOL TRL, Newark, DE 19711
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Adult day servicesDaytime supervision & activitiesRespite for caregivers
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About Encore at West Meadow
Encore at West Meadow brings skilled nursing and rehabilitation expertise to Newark, Delaware families navigating recovery and complex care needs. Our team focuses on personalized treatment plans, compassionate daily support, and helping residents regain independence through evidence-based therapies and attentive nursing care.
Community at a glance
Capacity
110 residents
Location
Newark, DE
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
255 POSSUM PARK ROAD, Newark, Delaware 19711
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Encore at West Meadow is a candidate for Medicare's Special Focus Facility list, kept for homes with a history of serious quality problems.
- Encore at West Meadow changed ownership in the last 12 months. Ratings may reflect the previous owner.
At its most recent standard inspection, on January 12, 2026, state inspectors cited 28 health deficiencies (the Delaware average is 10.9).
Nurses and nurse aides spend 3 hours 31 minutes with each resident a day, below the Delaware average of 4 hours 21 minutes.
Medicare fined Encore at West Meadow 4 times in the last three years, $56,814 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 31 minutesBelow the Delaware average |
| Registered nurse time per resident, per day | 40 minutesBelow the Delaware average |
| Nursing staff who left in the past year | 39%Below the Delaware average |
2 administrators have left the home in the past year.
Inspections
45 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 25, 2026 · Complaint investigation · 1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintAlready fixed by Jun 16, 2026
January 12, 2026 · Standard inspection · 24 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a few residents (level J)Quality of Life and CareAlready fixed by Nov 17, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Feb 26, 2026Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Feb 26, 2026Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Feb 26, 2026Implement a program that monitors antibiotic use.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Feb 26, 2026Provide training in compliance and ethics.
Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Feb 26, 2026Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Feb 26, 2026Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Feb 26, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Feb 26, 2026Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 26, 2026Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Feb 26, 2026Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Feb 26, 2026Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 26, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 26, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 26, 2026Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 26, 2026Provide medically-related social services to help each resident achieve the highest possible quality of life.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 26, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 26, 2026Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Feb 26, 2026Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 26, 2026Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Feb 26, 2026Provide or obtain dental services for each resident.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 26, 2026Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 26, 2026Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Minimal harm or risk, widespread (level C)AdministrationCorrected Feb 26, 2026
October 29, 2025 · Complaint investigation · 3 citations+
Ensure that residents are free from significant medication errors.
Residents were harmed, a few residents (level G)Pharmacy ServiceFrom a complaintAlready fixed by Aug 8, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Nov 28, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Nov 28, 2025
November 26, 2024 · Standard inspection · 12 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jan 23, 2025Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jan 23, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 23, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 23, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jan 23, 2025Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jan 23, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jan 23, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 23, 2025Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jan 23, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 23, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 23, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 23, 2025
August 28, 2024 · Complaint investigation · 5 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Oct 7, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Oct 7, 2024Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Risk of harm, no one hurt, a pattern (level E)AdministrationFrom a complaintCorrected Oct 7, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Oct 7, 2024Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Minimal harm or risk, a pattern (level B)AdministrationFrom a complaintCorrected Oct 7, 2024
Fines and payment denials
4 fines totaling $56,814 in the last three years.
- June 25, 2026Fine: $16,355
- January 12, 2026Fine: $14,901
- October 29, 2025Fine: $9,110
- August 28, 2024Fine: $16,448
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Legal Business Name Not Available
- Medicare-certified beds
- 110
- Average residents per day
- 92
- Accepts
- Medicare and Medicaid
- First certified
- March 17, 1982
- Inside a hospital
- No
- Continuing care retirement community
- Yes
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 085021
Location
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255 POSSUM PARK ROADNewark, DE 19711
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Questions about Encore at West Meadow
How did Encore at West Meadow do on its last inspection?+
State inspectors visited on January 12, 2026 and cited 28 health deficiencies, 4 of them from complaint investigations. The Delaware average is 10.9.
How much nursing care does each resident get at Encore at West Meadow?+
Nurses and aides spend 3 hours 31 minutes with each resident per day, including 40 minutes from registered nurses. 39% of nursing staff left over the past year.
Has Encore at West Meadow been fined by Medicare?+
Yes. Medicare fined Encore at West Meadow 4 times in the last three years, totaling $56,814.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.