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Medicare-certifiedSkilled Nursing

Emerald Ridge Health and Rehabilitation

Asheville, North CarolinaMedicare inspection record
(828) 645-6619

About Emerald Ridge Health and Rehabilitation

Emerald Ridge Health and Rehabilitation is a for profit - limited liability company nursing home in Asheville, NC with 100 certified beds.

Community at a glance

Capacity

100 residents

Location

Asheville, NC

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

25 Reynolds Mountain Boulevard, Asheville, North Carolina 28804

(828) 645-6619

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on April 9, 2026, state inspectors cited 11 health deficiencies (the North Carolina average is 4.7).

Nurses and nurse aides spend 3 hours 4 minutes with each resident a day, below the North Carolina average of 3 hours 51 minutes.

Medicare fined Emerald Ridge Health and Rehabilitation 2 times in the last three years, $73,475 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 4 minutesBelow the North Carolina average
Registered nurse time per resident, per day38 minutes
Nursing staff who left in the past year36%Below the North Carolina average

Inspections

32 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

April 9, 2026 · Standard inspection · 10 citations

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareCorrected May 5, 2026
  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected May 5, 2026
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected May 5, 2026
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 5, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected May 5, 2026
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 5, 2026
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 5, 2026
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 5, 2026
  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 5, 2026
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 5, 2026

November 7, 2025 · Complaint investigation · 1 citation

  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Nov 26, 2025
March 6, 2025 · Standard inspection · 9 citations+
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Mar 29, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Apr 2, 2025
  • Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Apr 2, 2025
  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 29, 2025
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 29, 2025
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 29, 2025
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 29, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 29, 2025
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 29, 2025
October 26, 2023 · Standard inspection · 12 citations+
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Nov 29, 2023
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Nov 29, 2023
  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Nov 29, 2023
  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Nov 29, 2023
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 29, 2023
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Nov 29, 2023
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 29, 2023
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Nov 29, 2023
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 29, 2023
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 29, 2023
  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Minimal harm or risk, widespread (level C)Resident RightsPlan to fix it accepted
  • Ensure each resident receives an accurate assessment.

    Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningPlan to fix it accepted

Fines and payment denials

2 fines totaling $73,475 in the last three years.

  • April 9, 2026Fine: $62,607
  • March 6, 2025Fine: $10,868

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
25 Reynolds Mountain Boulevard Opco LLC
Medicare-certified beds
100
Average residents per day
90
Accepts
Medicare and Medicaid
First certified
September 20, 1993
Part of a chain
Avardis Health, 38 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
345447

Location

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25 Reynolds Mountain BoulevardAsheville, NC 28804

12 other communities within 10 miles

Senior living near Asheville

Questions about Emerald Ridge Health and Rehabilitation

How did Emerald Ridge Health and Rehabilitation do on its last inspection?+

State inspectors visited on April 9, 2026 and cited 11 health deficiencies, 6 of them from complaint investigations. The North Carolina average is 4.7.

How much nursing care does each resident get at Emerald Ridge Health and Rehabilitation?+

Nurses and aides spend 3 hours 4 minutes with each resident per day, including 38 minutes from registered nurses. 36% of nursing staff left over the past year.

Has Emerald Ridge Health and Rehabilitation been fined by Medicare?+

Yes. Medicare fined Emerald Ridge Health and Rehabilitation 2 times in the last three years, totaling $73,475.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Asheville Skilled Nursing in North Carolina Skilled Nursing guide Information last updated October 2026