Elizabeth House Assisted Living
State licensed3590 Mountain Road, Glen Allen, VA 23060
Assisted Living
Call for pricing
Prices not published
🏥
Medicare-certifiedSkilled Nursing
Elizabeth Adam Crump Health and Rehab
Glen Allen, VirginiaMedicare inspection record
About Elizabeth Adam Crump Health and Rehab
Elizabeth Adam Crump Health and Rehab serves Glen Allen, Virginia families with compassionate skilled nursing and rehabilitation care. Our team focuses on recovery and quality of life, providing individualized treatment plans and professional support during critical transitions.
Community at a glance
Capacity
180 residents
Location
Glen Allen, VA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
3600 MOUNTAIN ROAD, Glen Allen, Virginia 23060
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- The most recent standard inspection is more than two years old, so these results may not reflect the home today.
At its most recent standard inspection, on August 18, 2022, state inspectors cited 48 health deficiencies (the Virginia average is 14.4).
Nurses and nurse aides spend 3 hours 30 minutes with each resident a day, below the Virginia average of 3 hours 46 minutes.
Medicare fined Elizabeth Adam Crump Health and Rehab once in the last three years, $9,011 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 30 minutesBelow the Virginia average |
| Registered nurse time per resident, per day | 18 minutesBelow the Virginia average |
| Nursing staff who left in the past year | 50% |
2 administrators have left the home in the past year.
Inspections
21 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 26, 2026 · Complaint investigation · 5 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Aug 12, 2026Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Aug 12, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Aug 12, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 12, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Aug 12, 2026
October 30, 2025 · Complaint investigation · 8 citations
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Nov 24, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Nov 24, 2025Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Nov 24, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 24, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Nov 24, 2025Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Nov 24, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Nov 24, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 24, 2025
October 1, 2024 · Complaint investigation · 3 citations+
Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Oct 25, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Oct 25, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 25, 2024
January 30, 2024 · Complaint investigation · 5 citations+
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 7, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 7, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 7, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 7, 2024Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 7, 2024
Fines and payment denials
1 fine totaling $9,011 in the last three years.
- June 26, 2026Fine: $9,011
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Gl Virginia Elizabeth House LLC
- Medicare-certified beds
- 180
- Average residents per day
- 171
- Accepts
- Medicare and Medicaid
- First certified
- March 1, 1995
- Part of a chain
- Trio Healthcare, 9 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 495299
Location
Loading map…
3600 MOUNTAIN ROADGlen Allen, VA 23060
12 other communities within 10 miles
Senior living near Glen Allen
ABC Residential Care
State licensed8750 Springwater Dr, Henrico, VA 23228
Assisted Living
Call for pricing
Prices not published
Chestnut Grove Assisted Living Facility
State licensed9010 Woodman Road, Richmond, VA 23228
Assisted LivingMemory Care
Call for pricing
Prices not published
Questions about Elizabeth Adam Crump Health and Rehab
How did Elizabeth Adam Crump Health and Rehab do on its last inspection?+
State inspectors visited on August 18, 2022 and cited 48 health deficiencies, 13 of them from complaint investigations. The Virginia average is 14.4.
How much nursing care does each resident get at Elizabeth Adam Crump Health and Rehab?+
Nurses and aides spend 3 hours 30 minutes with each resident per day, including 18 minutes from registered nurses. 50% of nursing staff left over the past year.
Has Elizabeth Adam Crump Health and Rehab been fined by Medicare?+
Yes. Medicare fined Elizabeth Adam Crump Health and Rehab once in the last three years, totaling $9,011.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.