143 Mill St, Natick, MA 01760
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Eliot Center for Health and Rehabilitation brings compassionate skilled nursing and rehabilitation care to Natick, Massachusetts families when recovery and specialized medical support matter most. Our experienced team focuses on helping patients regain strength and independence through personalized treatment plans.
Capacity
114 residents
Location
Natick, MA
Status
Listed in a public registry
168 WEST CENTRAL STREET, Natick, Massachusetts 01760
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 14, 2026, state inspectors cited 7 health deficiencies (the Massachusetts average is 6.8).
Nurses and nurse aides spend 3 hours 43 minutes with each resident a day, about the same as the Massachusetts average.
Medicare has not fined Eliot Center for Health and Rehabilitation in the last three years.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 43 minutes |
| Registered nurse time per resident, per day | 22 minutesBelow the Massachusetts average |
| Nursing staff who left in the past year | 41%Above the Massachusetts average |
2 administrators have left the home in the past year.
32 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 9, 2026 · Complaint investigation · 2 citations
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
April 21, 2026 · Complaint investigation · 1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide activities to meet all resident's needs.
Provide and implement an infection prevention and control program.
Ensure medication error rates are not 5 percent or greater.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Post nurse staffing information every day.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure each resident receives an accurate assessment.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide and implement an infection prevention and control program.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide or obtain dental services for each resident.
PASARR screening for Mental disorders or Intellectual Disabilities
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure that residents are free from significant medication errors.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide and implement an infection prevention and control program.
Ensure each resident receives an accurate assessment.
168 WEST CENTRAL STREETNatick, MA 01760
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State inspectors visited on April 14, 2026 and cited 7 health deficiencies, 3 of them from complaint investigations. The Massachusetts average is 6.8.
Nurses and aides spend 3 hours 43 minutes with each resident per day, including 22 minutes from registered nurses. 41% of nursing staff left over the past year.
Medicare's records show no fines against Eliot Center for Health and Rehabilitation in the last three years.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.