Crestwood Terrace
Medicare-certified13301 SOUTH CENTRAL AVENUE, Crestwood, IL 60445
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
🏥
Medicare-certifiedSkilled Nursing
Elevate Care Palos Heights
Palos Heights, IllinoisMedicare inspection record
About Elevate Care Palos Heights
ELEVATE CARE PALOS HEIGHTS brings expert skilled nursing and rehabilitation to your community in Illinois. Our team focuses on personalized recovery plans, compassionate care, and helping residents regain independence during critical health transitions.
Community at a glance
Capacity
111 residents
Location
Palos Heights, IL
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
12550 SOUTH RIDGELAND AVENUE, Palos Heights, Illinois 60463
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags Elevate Care Palos Heights for a citation related to abuse of residents in its recent inspections.
At its most recent standard inspection, on January 24, 2025, state inspectors cited 7 health deficiencies (the Illinois average is 12.5).
Nurses and nurse aides spend 3 hours 32 minutes with each resident a day, about the same as the Illinois average.
Medicare fined Elevate Care Palos Heights 2 times in the last three years, $48,832 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 32 minutes |
| Registered nurse time per resident, per day | 31 minutesBelow the Illinois average |
| Nursing staff who left in the past year | 44% |
1 administrator has left the home in the past year.
Inspections
18 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 24, 2026 · Complaint investigation · 2 citations
Protect each resident from the wrongful use of the resident's belongings or money.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 4, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 4, 2026
May 27, 2026 · Complaint investigation · 1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 9, 2026
September 23, 2025 · Complaint investigation · 2 citations+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Oct 3, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Oct 3, 2025
July 15, 2025 · Complaint investigation · 4 citations+
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, widespread (level F)EnvironmentalFrom a complaintCorrected Jul 26, 2025Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 23, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 25, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 25, 2025
January 24, 2025 · Standard inspection · 2 citations+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jan 27, 2025Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jan 27, 2025
October 25, 2024 · Complaint investigation · 1 citation+
Provide timely, quality laboratory services/tests to meet the needs of residents.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Oct 29, 2024
September 22, 2024 · Complaint investigation · 4 citations+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Oct 11, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Oct 11, 2024Protect each resident from the wrongful use of the resident's belongings or money.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Oct 11, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Oct 11, 2024
August 20, 2024 · Complaint investigation · 1 citation+
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Aug 29, 2024
June 10, 2024 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jun 14, 2024
Fines and payment denials
2 fines totaling $48,832 and 1 Medicare payment denial in the last three years.
- November 25, 2025Fine: $15,857
- September 22, 2024Payment denial, 9 days
- September 22, 2024Fine: $32,975
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Elevate Care Palos Heights LLC
- Medicare-certified beds
- 111
- Average residents per day
- 96
- Accepts
- Medicare and Medicaid
- First certified
- August 26, 1993
- Part of a chain
- Elevate Care, 14 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 145779
Location
Loading map…
12550 SOUTH RIDGELAND AVENUEPalos Heights, IL 60463
12 other communities within 10 miles
Senior living near Palos Heights
Aliya of Crestwood
Medicare-certified13259 SOUTH CENTRAL AVENUE, Crestwood, IL 60418
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
Avantara Palos Heights
Medicare-certified7850 WEST COLLEGE DRIVE, Palos Heights, IL 60463
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
Questions about Elevate Care Palos Heights
How did Elevate Care Palos Heights do on its last inspection?+
State inspectors visited on January 24, 2025 and cited 7 health deficiencies, 5 of them from complaint investigations. The Illinois average is 12.5.
How much nursing care does each resident get at Elevate Care Palos Heights?+
Nurses and aides spend 3 hours 32 minutes with each resident per day, including 31 minutes from registered nurses. 44% of nursing staff left over the past year.
Has Elevate Care Palos Heights been fined by Medicare?+
Yes. Medicare fined Elevate Care Palos Heights 2 times in the last three years, totaling $48,832.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.