Citadel at Saint Benedict
Medicare-certified6930 WEST TOUHY AVENUE, Niles, IL 60714
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
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Prices not published
About Elevate Care North Branch
ELEVATE CARE NORTH BRANCH brings skilled nursing and rehabilitation services to Niles, Illinois families navigating recovery and healing. Our team combines medical expertise with compassionate care, supporting each resident's path to independence with personalized treatment plans and dedicated therapy services.
Community at a glance
Capacity
212 residents
Location
Niles, IL
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
6840 WEST TOUHY AVENUE, Niles, Illinois 60714
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 18, 2025, state inspectors cited 14 health deficiencies (the Illinois average is 12.5).
Nurses and nurse aides spend 3 hours 25 minutes with each resident a day, about the same as the Illinois average.
Medicare fined Elevate Care North Branch 3 times in the last three years, $175,040 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 25 minutes |
| Registered nurse time per resident, per day | 36 minutesBelow the Illinois average |
| Nursing staff who left in the past year | 41%Below the Illinois average |
Inspections
29 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 24, 2026 · Complaint investigation · 1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 28, 2026
January 8, 2026 · Complaint investigation · 1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 15, 2026
October 14, 2025 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 18, 2025
September 23, 2025 · Complaint investigation · 1 citation+
Ensure that residents are fully informed and understand their health status, care and treatments.
Residents were harmed, a few residents (level G)Resident RightsFrom a complaintCorrected Oct 5, 2025
April 18, 2025 · Standard inspection · 10 citations+
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 24, 2025Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 24, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Apr 24, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Apr 24, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 24, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 24, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 24, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 24, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 24, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 24, 2025
March 2, 2025 · Complaint investigation · 1 citation+
Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 13, 2025
February 13, 2025 · Complaint investigation · 1 citation+
Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 19, 2025
October 11, 2024 · Complaint investigation · 1 citation+
Ensure that residents are free from significant medication errors.
Residents were harmed, a few residents (level G)Pharmacy ServiceFrom a complaintCorrected Oct 21, 2024
August 5, 2024 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 6, 2024
July 11, 2024 · Complaint investigation · 2 citations+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Jul 12, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 12, 2024
April 23, 2024 · Standard inspection · 5 citations+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected May 2, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected May 2, 2024Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 2, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 2, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 2, 2024
March 3, 2024 · Complaint investigation · 2 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Mar 12, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 12, 2024
December 7, 2023 · Complaint investigation · 2 citations+
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected Dec 8, 2023Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Dec 8, 2023
Fines and payment denials
3 fines totaling $175,040 in the last three years.
- October 11, 2024Fine: $12,220
- July 11, 2024Fine: $150,301
- March 3, 2024Fine: $12,519
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Elevate Care North Branch LLC
- Medicare-certified beds
- 212
- Average residents per day
- 151
- Accepts
- Medicare and Medicaid
- First certified
- August 1, 1989
- Part of a chain
- Elevate Care, 14 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 145630
Location
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6840 WEST TOUHY AVENUENiles, IL 60714
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Questions about Elevate Care North Branch
How did Elevate Care North Branch do on its last inspection?+
State inspectors visited on April 18, 2025 and cited 14 health deficiencies, 4 of them from complaint investigations. The Illinois average is 12.5.
How much nursing care does each resident get at Elevate Care North Branch?+
Nurses and aides spend 3 hours 25 minutes with each resident per day, including 36 minutes from registered nurses. 41% of nursing staff left over the past year.
Has Elevate Care North Branch been fined by Medicare?+
Yes. Medicare fined Elevate Care North Branch 3 times in the last three years, totaling $175,040.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.