Avamere at Cheyenne
Verified community6031 W CHEYENNE AVE, Las Vegas, NV 89108
Assisted LivingIndependent Living
Assisted living & personal care24-hour supervisionMedication managementRestaurant-style dining+13 more
$3,500–$3,500
per month
About El Jen Skilled Care
EL JEN SKILLED CARE provides comprehensive skilled nursing and rehabilitation services for Las Vegas, Nevada families navigating recovery and medical care needs. Our experienced team focuses on personalized treatment plans, helping residents regain independence through evidence-based therapies and compassionate support.
Community at a glance
Capacity
144 residents
Location
Las Vegas, NV
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
5538 W DUNCAN DR, Las Vegas, Nevada 89130
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags El Jen Skilled Care for a citation related to abuse of residents in its recent inspections.
At its most recent standard inspection, on August 1, 2025, state inspectors cited 13 health deficiencies (the Nevada average is 9.6).
Nurses and nurse aides spend 3 hours 1 minute with each resident a day, below the Nevada average of 4 hours 20 minutes.
Medicare fined El Jen Skilled Care 2 times in the last three years, $46,462 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 1 minuteBelow the Nevada average |
| Registered nurse time per resident, per day | 35 minutesBelow the Nevada average |
Inspections
19 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 31, 2026 · Complaint investigation · 2 citations
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintPlan to fix it acceptedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintPlan to fix it accepted
May 26, 2026 · Complaint investigation · 2 citations
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintNo revisit neededDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintNo revisit needed
March 24, 2026 · Complaint investigation · 1 citation+
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Residents were harmed, a few residents (level G)Resident RightsFrom a complaintCorrected May 14, 2026
December 11, 2025 · Complaint investigation · 2 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jan 2, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, widespread (level F)EnvironmentalFrom a complaintCorrected Jan 2, 2026
August 1, 2025 · Standard inspection · 6 citations+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jul 28, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Aug 22, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Aug 22, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintAlready fixed by Jul 28, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Aug 23, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Aug 23, 2025
February 13, 2025 · Complaint investigation · 1 citation+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Feb 13, 2025
December 18, 2024 · Complaint investigation · 2 citations+
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 31, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 31, 2024
May 16, 2024 · Complaint investigation · 2 citations+
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 1, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 1, 2024
January 18, 2024 · Complaint investigation · 1 citation+
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Feb 8, 2024
Fines and payment denials
2 fines totaling $46,462 in the last three years.
- March 24, 2026Fine: $11,151
- December 11, 2025Fine: $35,311
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Willow Haven Health and Rehab LLC
- Medicare-certified beds
- 144
- Average residents per day
- 137
- Accepts
- Medicare and Medicaid
- First certified
- October 1, 1969
- Part of a chain
- The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers, 20 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 295008
Location
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5538 W DUNCAN DRLas Vegas, NV 89130
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Questions about El Jen Skilled Care
How did El Jen Skilled Care do on its last inspection?+
State inspectors visited on August 1, 2025 and cited 13 health deficiencies, 9 of them from complaint investigations. The Nevada average is 9.6.
How much nursing care does each resident get at El Jen Skilled Care?+
Nurses and aides spend 3 hours 1 minute with each resident per day, including 35 minutes from registered nurses.
Has El Jen Skilled Care been fined by Medicare?+
Yes. Medicare fined El Jen Skilled Care 2 times in the last three years, totaling $46,462.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.