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Medicare-certifiedSkilled Nursing
El Encanto Healthcare Center
City of Industry, CaliforniaMedicare inspection record
About El Encanto Healthcare Center
EL ENCANTO HEALTHCARE CENTER is a non profit - other nursing home in CITY OF INDUSTRY, CA with 185 certified beds.
Community at a glance
Capacity
185 residents
Location
City of Industry, CA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
555 SOUTH EL ENCANTO ROAD, City of Industry, California 91745
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on July 2, 2026, state inspectors cited 13 health deficiencies (the California average is 15.5).
Nurses and nurse aides spend 5 hours 9 minutes with each resident a day, above the California average of 4 hours 31 minutes.
Medicare has not fined El Encanto Healthcare Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 5 hours 9 minutesAbove the California average |
| Registered nurse time per resident, per day | 56 minutesAbove the California average |
| Nursing staff who left in the past year | 23%Below the California average |
Inspections
35 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 2, 2026 · Standard inspection · 11 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jul 25, 2026Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jul 25, 2026Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jul 25, 2026Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jul 25, 2026Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jul 25, 2026Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 25, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jul 25, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Jul 25, 2026Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 25, 2026Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 25, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 25, 2026
February 5, 2026 · Complaint investigation · 2 citations
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 16, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 16, 2026
June 13, 2025 · Standard inspection · 9 citations+
Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jul 6, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jul 6, 2025Post nurse staffing information every day.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Jul 6, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 6, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 6, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Jul 6, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 6, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 6, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 6, 2025
March 26, 2025 · Complaint investigation · 2 citations+
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 10, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Apr 10, 2025
June 21, 2024 · Standard inspection · 10 citations+
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Jul 12, 2024Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jul 21, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jul 21, 2024Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jul 21, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jul 21, 2024Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 21, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jul 21, 2024Assure that each resident’s assessment is updated at least once every 3 months.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 21, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 21, 2024Post nurse staffing information every day.
Minimal harm or risk, a pattern (level B)Nursing and Physician ServicesCorrected Jul 21, 2024
January 12, 2024 · Complaint investigation · 1 citation+
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Feb 8, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- Non profit - Other
- Legal business name
- Industry Convalescent Hospital
- Medicare-certified beds
- 185
- Average residents per day
- 43
- Accepts
- Medicare and Medicaid
- First certified
- November 1, 1989
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 555395
Location
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555 SOUTH EL ENCANTO ROADCity of Industry, CA 91745
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Questions about El Encanto Healthcare Center
How did El Encanto Healthcare Center do on its last inspection?+
State inspectors visited on July 2, 2026 and cited 13 health deficiencies, 2 of them from complaint investigations. The California average is 15.5.
How much nursing care does each resident get at El Encanto Healthcare Center?+
Nurses and aides spend 5 hours 9 minutes with each resident per day, including 56 minutes from registered nurses. 23% of nursing staff left over the past year.
Has El Encanto Healthcare Center been fined by Medicare?+
Medicare's records show no fines against El Encanto Healthcare Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.