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Medicare-certifiedSkilled Nursing

East Bay Post-Acute

Castro Valley, CaliforniaMedicare inspection record
(510) 351-3700

About East Bay Post-Acute

East Bay Post-Acute brings skilled nursing and rehabilitation services to Castro Valley, California, with a focus on personalized recovery and thoughtful medical care. Our team helps patients regain independence through evidence-based treatment in a supportive environment where healing is the priority.

Community at a glance

Capacity

91 residents

Location

Castro Valley, CA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

20259 LAKE CHABOT ROAD, Castro Valley, California 94546

(510) 351-3700

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on November 17, 2025, state inspectors cited 20 health deficiencies (the California average is 15.5).

Nurses and nurse aides spend 3 hours 53 minutes with each resident a day, below the California average of 4 hours 31 minutes.

Medicare has not fined East Bay Post-Acute in the last three years.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 53 minutesBelow the California average
Registered nurse time per resident, per day46 minutesAbove the California average
Nursing staff who left in the past year44%Above the California average

1 administrator has left the home in the past year.

Inspections

51 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

July 2, 2026 · Complaint investigation · 2 citations

  • Employ staff that are licensed, certified, or registered in accordance with state laws.

    Risk of harm, no one hurt, widespread (level F)AdministrationFrom a complaintCorrected Aug 11, 2026
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, widespread (level F)Pharmacy ServiceFrom a complaintCorrected Aug 11, 2026

April 7, 2026 · Complaint investigation · 2 citations

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 4, 2026
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 4, 2026
December 3, 2025 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, widespread (level F)Quality of Life and CareFrom a complaintCorrected Feb 12, 2026
November 17, 2025 · Standard inspection · 15 citations+
  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Dec 26, 2025
  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Risk of harm, no one hurt, widespread (level F)Resident RightsCorrected Dec 26, 2025
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Dec 26, 2025
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Dec 26, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Dec 26, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Dec 26, 2025
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Dec 26, 2025
  • Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Dec 26, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Dec 26, 2025
  • Provide enough food/fluids to maintain a resident's health.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 26, 2025
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 26, 2025
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 26, 2025
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 26, 2025
  • Assist a resident in gaining access to vision and hearing services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 26, 2025
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 26, 2025
October 24, 2024 · Complaint investigation · 1 citation+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 14, 2024
August 29, 2024 · Complaint investigation · 2 citations+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 20, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Sep 24, 2024
May 16, 2024 · Complaint investigation · 1 citation+
  • Dispose of garbage and refuse properly.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected May 30, 2024
January 12, 2024 · Standard inspection · 25 citations+
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Residents were harmed, a few residents (level G)Pharmacy ServiceFrom a complaintCorrected Feb 12, 2024
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Feb 12, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Feb 12, 2024
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Feb 12, 2024
  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Feb 12, 2024
  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Feb 12, 2024
  • Keep all essential equipment working safely.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Feb 12, 2024
  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Feb 12, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Feb 12, 2024
  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Feb 12, 2024
  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Feb 12, 2024
  • Assure that each resident’s assessment is updated at least once every 3 months.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Feb 12, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Feb 12, 2024
  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Feb 12, 2024
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Feb 12, 2024
  • Provide care by qualified persons according to each resident's written plan of care.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 12, 2024
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Feb 12, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 12, 2024
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Feb 12, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 12, 2024
  • Provide enough food/fluids to maintain a resident's health.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 12, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 12, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 12, 2024
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Feb 12, 2024
  • Post nurse staffing information every day.

    Minimal harm or risk, a pattern (level B)Nursing and Physician ServicesCorrected Feb 12, 2024
January 12, 2024 · Complaint investigation · 2 citations+
  • Ensure that residents are free from significant medication errors.

    Residents were harmed, a few residents (level G)Pharmacy ServiceFrom a complaintCorrected Feb 12, 2024
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 12, 2024

Fines and payment denials

No fines or Medicare payment denials in the last three years.

About the home, per Medicare

Ownership
For profit - Individual
Legal business name
Bilberry Holdings, LLC
Medicare-certified beds
91
Average residents per day
84
Accepts
Medicare and Medicaid
First certified
September 1, 1972
Part of a chain
Pacs Group, 275 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
055239

Location

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20259 LAKE CHABOT ROADCastro Valley, CA 94546

12 other communities within 10 miles

Senior living near Castro Valley

Questions about East Bay Post-Acute

How did East Bay Post-Acute do on its last inspection?+

State inspectors visited on November 17, 2025 and cited 20 health deficiencies, 5 of them from complaint investigations. The California average is 15.5.

How much nursing care does each resident get at East Bay Post-Acute?+

Nurses and aides spend 3 hours 53 minutes with each resident per day, including 46 minutes from registered nurses. 44% of nursing staff left over the past year.

Has East Bay Post-Acute been fined by Medicare?+

Medicare's records show no fines against East Bay Post-Acute in the last three years.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Castro Valley Skilled Nursing in California Skilled Nursing guide Information last updated October 2026