Dove Healthcare Orchard Hills Assisted Living
State licensed1403 TRUAX BLVD, Eau Claire, WI 54703
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
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Prices not published
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Medicare-certifiedSkilled Nursing
Dove Healthcare - West Eau Claire
Eau Claire, WisconsinMedicare inspection record
About Dove Healthcare - West Eau Claire
DOVE HEALTHCARE - WEST EAU CLAIRE brings together expert medical care and genuine compassion. Our skilled nursing and rehabilitation facility in Eau Claire, Wisconsin serves patients recovering from surgery, injury, or illness. Our team focuses on personalized healing and helping you regain independence.
Community at a glance
Capacity
83 residents
Location
Eau Claire, WI
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
1405 TRUAX BLVD, Eau Claire, Wisconsin 54703
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on June 10, 2026, state inspectors cited 9 health deficiencies (the Wisconsin average is 9.5).
Nurses and nurse aides spend 6 hours 14 minutes with each resident a day, above the Wisconsin average of 4 hours 13 minutes.
Medicare has not fined Dove Healthcare - West Eau Claire in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 6 hours 14 minutesAbove the Wisconsin average |
| Registered nurse time per resident, per day | 1 hour 58 minutesAbove the Wisconsin average |
| Nursing staff who left in the past year | 41%Below the Wisconsin average |
Inspections
21 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 10, 2026 · Standard inspection · 9 citations
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jul 10, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 10, 2026Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 10, 2026Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 10, 2026Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 10, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 10, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 10, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jul 10, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 10, 2026
March 20, 2025 · Standard inspection · 6 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Apr 20, 2025Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Apr 20, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 20, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Apr 20, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 20, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 20, 2025
February 7, 2024 · Standard inspection · 6 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Mar 7, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Mar 7, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Mar 7, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 7, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 7, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 7, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- West Eau Claire Rehabilitation and Nursing Center LLC
- Medicare-certified beds
- 83
- Average residents per day
- 70
- Accepts
- Medicare and Medicaid
- First certified
- May 1, 1985
- Part of a chain
- Dove Healthcare, 11 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 525387
Location
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1405 TRUAX BLVDEau Claire, WI 54703
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Questions about Dove Healthcare - West Eau Claire
How did Dove Healthcare - West Eau Claire do on its last inspection?+
State inspectors visited on June 10, 2026 and cited 9 health deficiencies. The Wisconsin average is 9.5.
How much nursing care does each resident get at Dove Healthcare - West Eau Claire?+
Nurses and aides spend 6 hours 14 minutes with each resident per day, including 1 hour 58 minutes from registered nurses. 41% of nursing staff left over the past year.
Has Dove Healthcare - West Eau Claire been fined by Medicare?+
Medicare's records show no fines against Dove Healthcare - West Eau Claire in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.