11602 PAINTER AVE, Whittier, CA 90605
Call for pricing
Prices not published
🛡️ Free for Families · No Spam Calls · No Referral Fees · Built on Official Records
🏠 Is this your community?
Families are searching for a community like yours right now. Make sure they find you.
DEPT OF STATE HOSPITALS - METROPOLITAN SNF in Norwalk, California provides comprehensive skilled nursing and rehabilitation services for patients requiring specialized medical care and recovery support. Our experienced clinical team delivers individualized treatment plans to help patients regain independence and return home whenever possible.
Capacity
102 residents
Location
Norwalk, CA
Status
Listed in a public registry
11401 SOUTH BLOOMFIELD AVENUE, Norwalk, California 90650
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on December 8, 2025, state inspectors cited 23 health deficiencies (the California average is 15.5).
Nurses and nurse aides spend 9 hours 48 minutes with each resident a day, above the California average of 4 hours 31 minutes.
Medicare fined Dept of State Hospitals - Metropolitan SNF 3 times in the last three years, $135,767 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 9 hours 48 minutesAbove the California average |
| Registered nurse time per resident, per day | 3 hours 58 minutesAbove the California average |
| Nursing staff who left in the past year | 23%Below the California average |
53 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
May 6, 2026 · Complaint investigation · 1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
March 7, 2026 · Complaint investigation · 5 citations
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Have a plan that describes the process for conducting QAPI and QAA activities.
Provide and implement an infection prevention and control program.
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Dispose of garbage and refuse properly.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure each resident receives an accurate assessment.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Have a plan that describes the process for conducting QAPI and QAA activities.
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Provide and implement an infection prevention and control program.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Reasonably accommodate the needs and preferences of each resident.
Dispose of garbage and refuse properly.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that residents are fully informed and understand their health status, care and treatments.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Provide and implement an infection prevention and control program.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide enough food/fluids to maintain a resident's health.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Reasonably accommodate the needs and preferences of each resident.
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Dispose of garbage and refuse properly.
3 fines totaling $135,767 and 1 Medicare payment denial in the last three years.
11401 SOUTH BLOOMFIELD AVENUENorwalk, CA 90650
12 other communities within 10 miles
11602 PAINTER AVE, Whittier, CA 90605
Call for pricing
Prices not published
12015 Lakeland Rd, Santa Fe Springs, CA 90670
Call for pricing
Prices not published
13000 SAN ANTONIO DR, Norwalk, CA 90650
Call for pricing
Prices not published
State inspectors visited on December 8, 2025 and cited 23 health deficiencies, 9 of them from complaint investigations. The California average is 15.5.
Nurses and aides spend 9 hours 48 minutes with each resident per day, including 3 hours 58 minutes from registered nurses. 23% of nursing staff left over the past year.
Yes. Medicare fined Dept of State Hospitals - Metropolitan SNF 3 times in the last three years, totaling $135,767.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.