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Medicare-certifiedSkilled Nursing

Delmar Gardens West

Town and Country, MissouriMedicare inspection record
(314) 878-1330

About Delmar Gardens West

Delmar Gardens West provides skilled nursing and rehabilitation services to residents throughout Town and Country, Missouri. Our compassionate team focuses on recovery, healing, and helping each person regain independence during their time with us.

Community at a glance

Capacity

321 residents

Location

Town and Country, MO

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

13550 SOUTH OUTER 40 ROAD, Town and Country, Missouri 63017

(314) 878-1330

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on April 11, 2025, state inspectors cited 8 health deficiencies (the Missouri average is 11.4).

Nurses and nurse aides spend 3 hours 37 minutes with each resident a day, above the Missouri average of 3 hours 26 minutes.

Medicare fined Delmar Gardens West once in the last three years, $14,433 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 37 minutesAbove the Missouri average
Registered nurse time per resident, per day27 minutes
Nursing staff who left in the past year42%Below the Missouri average

Inspections

23 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

April 11, 2025 · Standard inspection · 8 citations

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected May 13, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected May 13, 2025
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 13, 2025
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 13, 2025
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 13, 2025
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 13, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 13, 2025
  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 13, 2025

October 9, 2024 · Complaint investigation · 2 citations

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 30, 2024
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Oct 30, 2024
August 21, 2024 · Complaint investigation · 3 citations+
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Risk of harm, no one hurt, widespread (level F)EnvironmentalFrom a complaintCorrected Oct 4, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 30, 2024
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Oct 30, 2024
April 29, 2024 · Complaint investigation · 2 citations+
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 3, 2024
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jun 3, 2024
April 2, 2024 · Complaint investigation · 1 citation+
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintAlready fixed by Mar 24, 2024
November 17, 2023 · Standard inspection · 7 citations+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Dec 26, 2023
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Dec 26, 2023
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Dec 26, 2023
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 26, 2023
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 26, 2023
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 26, 2023
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 26, 2023

Fines and payment denials

1 fine totaling $14,433 in the last three years.

  • April 2, 2024Fine: $14,433

About the home, per Medicare

Ownership
For profit - Corporation
Legal business name
Delmar Gardens West Operating, LLC
Medicare-certified beds
321
Average residents per day
191
Accepts
Medicare and Medicaid
First certified
February 1, 1972
Part of a chain
Delmar Gardens, 12 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
265105

Location

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13550 SOUTH OUTER 40 ROADTown and Country, MO 63017

12 other communities within 10 miles

Senior living near Town and Country

Questions about Delmar Gardens West

How did Delmar Gardens West do on its last inspection?+

State inspectors visited on April 11, 2025 and cited 8 health deficiencies, 1 of them from complaint investigations. The Missouri average is 11.4.

How much nursing care does each resident get at Delmar Gardens West?+

Nurses and aides spend 3 hours 37 minutes with each resident per day, including 27 minutes from registered nurses. 42% of nursing staff left over the past year.

Has Delmar Gardens West been fined by Medicare?+

Yes. Medicare fined Delmar Gardens West once in the last three years, totaling $14,433.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Town and Country Skilled Nursing in Missouri Skilled Nursing guide Information last updated October 2026