🛡️ Free for Families  ·  No Spam Calls  ·  No Referral Fees  ·  Built on Official Records

FindSeniorLivingNow

🏠 Is this your community?

Families are searching for a community like yours right now. Make sure they find you.

Claim This Community
🏥
Medicare-certifiedSkilled Nursing

Crystal Pines Rehab & Hcc

Crystal Lake, IllinoisMedicare inspection record
(815) 459-7791

About Crystal Pines Rehab & Hcc

Crystal Pines Rehab & HCC brings compassionate skilled nursing and rehabilitation to Crystal Lake, Illinois families navigating recovery and healing. Our experienced team focuses on personalized care plans that help patients regain strength and independence during their most vulnerable transitions.

Community at a glance

Capacity

110 residents

Location

Crystal Lake, IL

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

335 NORTH ILLINOIS AVENUE, Crystal Lake, Illinois 60014

(815) 459-7791

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • Medicare flags Crystal Pines Rehab & Hcc for a citation related to abuse of residents in its recent inspections.
  • The most recent standard inspection is more than two years old, so these results may not reflect the home today.

At its most recent standard inspection, on June 5, 2024, state inspectors cited 17 health deficiencies (the Illinois average is 12.5).

Nurses and nurse aides spend 3 hours 9 minutes with each resident a day, below the Illinois average of 3 hours 27 minutes.

Medicare fined Crystal Pines Rehab & Hcc 4 times in the last three years, $130,776 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 9 minutesBelow the Illinois average
Registered nurse time per resident, per day50 minutesAbove the Illinois average
Nursing staff who left in the past year56%Above the Illinois average

2 administrators have left the home in the past year.

Inspections

31 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

June 11, 2026 · Complaint investigation · 1 citation

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jun 10, 2026

May 6, 2026 · Complaint investigation · 1 citation

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected May 29, 2026
April 20, 2026 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintAlready fixed before the inspection
December 3, 2025 · Complaint investigation · 1 citation+
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Dec 31, 2025
November 21, 2025 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 15, 2025
October 14, 2025 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Nov 3, 2025
August 20, 2025 · Complaint investigation · 1 citation+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 29, 2025
April 29, 2025 · Complaint investigation · 1 citation+
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 16, 2025
April 15, 2025 · Complaint investigation · 3 citations+
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected May 2, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected Jun 7, 2025
  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected May 2, 2025
February 24, 2025 · Complaint investigation · 1 citation+
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 10, 2025
January 8, 2025 · Complaint investigation · 2 citations+
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 16, 2025
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 16, 2025
December 11, 2024 · Complaint investigation · 1 citation+
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 28, 2025
November 27, 2024 · Complaint investigation · 1 citation+
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Dec 16, 2024
November 14, 2024 · Complaint investigation · 2 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Nov 11, 2024
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 16, 2024
July 18, 2024 · Complaint investigation · 1 citation+
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 5, 2024
June 5, 2024 · Standard inspection · 11 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Jun 25, 2024
  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jun 25, 2024
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jun 25, 2024
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 5, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 25, 2024
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 5, 2024
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 25, 2024
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 25, 2024
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 25, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 25, 2024
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 25, 2024
March 26, 2024 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintAlready fixed by Mar 9, 2024

Fines and payment denials

4 fines totaling $130,776 and 1 Medicare payment denial in the last three years.

  • May 6, 2026Fine: $83,990
  • April 20, 2026Fine: $15,935
  • November 14, 2024Fine: $16,801
  • June 5, 2024Payment denial, 31 days
  • June 5, 2024Fine: $14,050

About the home, per Medicare

Ownership
For profit - Corporation
Legal business name
Crystal Pines Rehabilitation and Health Care Center, LLC
Medicare-certified beds
110
Average residents per day
83
Accepts
Medicare and Medicaid
First certified
November 1, 1973
Part of a chain
Tutera Senior Living & Health Care, 25 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
145257

Location

Loading map…

335 NORTH ILLINOIS AVENUECrystal Lake, IL 60014

12 other communities within 10 miles

Senior living near Crystal Lake

Questions about Crystal Pines Rehab & Hcc

How did Crystal Pines Rehab & Hcc do on its last inspection?+

State inspectors visited on June 5, 2024 and cited 17 health deficiencies, 6 of them from complaint investigations. The Illinois average is 12.5.

How much nursing care does each resident get at Crystal Pines Rehab & Hcc?+

Nurses and aides spend 3 hours 9 minutes with each resident per day, including 50 minutes from registered nurses. 56% of nursing staff left over the past year.

Has Crystal Pines Rehab & Hcc been fined by Medicare?+

Yes. Medicare fined Crystal Pines Rehab & Hcc 4 times in the last three years, totaling $130,776.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Crystal Lake Skilled Nursing in Illinois Skilled Nursing guide Information last updated October 2026