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Medicare-certifiedSkilled Nursing

Crystal Lake Rehabilitation and Care Center

Pascoag, Rhode IslandMedicare inspection record
(401) 568-3091

About Crystal Lake Rehabilitation and Care Center

Crystal Lake Rehabilitation and Care Center brings skilled nursing and rehabilitation services to Pascoag, Rhode Island with a focus on personalized recovery. Our experienced team supports patients through short-term rehabilitation and ongoing medical care, helping residents regain independence and confidence during critical healing periods.

Community at a glance

Capacity

71 residents

Location

Pascoag, RI

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

999 South Main Street, Pascoag, Rhode Island 02859

(401) 568-3091

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on April 17, 2025, state inspectors cited 6 health deficiencies (the Rhode Island average is 9.3).

Nurses and nurse aides spend 3 hours 35 minutes with each resident a day, about the same as the Rhode Island average.

Medicare fined Crystal Lake Rehabilitation and Care Center 14 times in the last three years, $292,894 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 35 minutes
Registered nurse time per resident, per day1 hour 3 minutesAbove the Rhode Island average
Nursing staff who left in the past year58%Above the Rhode Island average

1 administrator has left the home in the past year.

Inspections

51 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

April 17, 2025 · Standard inspection · 6 citations

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Risk of harm, no one hurt, widespread (level F)AdministrationCorrected May 17, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected May 17, 2025
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected May 17, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected May 17, 2025
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 17, 2025
  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Minimal harm or risk, a pattern (level B)Resident RightsCorrected May 17, 2025

November 6, 2024 · Complaint investigation · 3 citations

  • Employ staff that are licensed, certified, or registered in accordance with state laws.

    Risk of harm, no one hurt, widespread (level F)AdministrationFrom a complaintCorrected Nov 20, 2024
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Nov 20, 2024
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Nov 20, 2024
September 25, 2024 · Complaint investigation · 1 citation+
  • Ensure that residents are free from significant medication errors.

    Residents were harmed, a few residents (level G)Pharmacy ServiceFrom a complaintCorrected Oct 7, 2024
June 13, 2024 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Jun 27, 2024
May 8, 2024 · Standard inspection · 22 citations+
  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Immediate danger to residents, a pattern (level K)Nutrition and DietaryCorrected May 29, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Residents were harmed, a pattern (level H)Quality of Life and CareCorrected May 29, 2024
  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Risk of harm, no one hurt, widespread (level F)AdministrationCorrected May 29, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected May 29, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected May 29, 2024
  • Implement a program that monitors antibiotic use.

    Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected May 29, 2024
  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected May 29, 2024
  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected May 29, 2024
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 29, 2024
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected May 29, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected May 29, 2024
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected May 29, 2024
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 29, 2024
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected May 29, 2024
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected May 29, 2024
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 29, 2024
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 29, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 29, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 29, 2024
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 29, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 29, 2024
  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Minimal harm or risk, widespread (level C)Resident RightsCorrected May 29, 2024
April 4, 2024 · Complaint investigation · 3 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Apr 19, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Apr 19, 2024
  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Apr 19, 2024
March 28, 2024 · Complaint investigation · 1 citation+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 29, 2024
March 22, 2024 · Complaint investigation · 1 citation+
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Apr 19, 2024
February 29, 2024 · Complaint investigation · 4 citations+
  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Risk of harm, no one hurt, widespread (level F)AdministrationFrom a complaintCorrected Mar 19, 2024
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 19, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 19, 2024
  • Keep residents' personal and medical records private and confidential.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 19, 2024
February 27, 2024 · Complaint investigation · 4 citations+
  • Reasonably accommodate the needs and preferences of each resident.

    Residents were harmed, a few residents (level G)Resident RightsFrom a complaintCorrected Mar 19, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 19, 2024
  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 19, 2024
  • Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Minimal harm or risk, a pattern (level B)Resident RightsFrom a complaintCorrected Mar 19, 2024
January 10, 2024 · Complaint investigation · 1 citation+
  • Honor the resident's right to manage his or her financial affairs.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jan 23, 2024
December 7, 2023 · Complaint investigation · 4 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 6, 2024
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Jan 6, 2024
  • Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    Risk of harm, no one hurt, a pattern (level E)AdministrationFrom a complaintCorrected Jan 6, 2024
  • Provide activities to meet all resident's needs.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jan 6, 2024

Fines and payment denials

14 fines totaling $292,894 and 2 Medicare payment denials in the last three years.

  • September 25, 2024Fine: $29,328
  • June 13, 2024Fine: $27,213
  • February 27, 2024Fine: $105,651
  • February 27, 2024Fine: $9,318
  • February 27, 2024Payment denial, 2 days
  • February 27, 2024Fine: $10,845
  • February 20, 2024Fine: $4,938
  • February 12, 2024Fine: $4,938
  • January 22, 2024Fine: $14,814
  • January 8, 2024Fine: $4,938
  • January 2, 2024Fine: $4,545
  • December 11, 2023Fine: $13,762
  • December 7, 2023Payment denial, 8 days
  • December 7, 2023Fine: $53,430
  • November 20, 2023Fine: $4,587
  • November 13, 2023Fine: $4,587

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Cl Operating LLC
Medicare-certified beds
71
Average residents per day
45
Accepts
Medicare and Medicaid
First certified
September 1, 1991
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
415099

Location

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999 South Main StreetPascoag, RI 02859

12 other communities within 10 miles

Senior living near Pascoag

Questions about Crystal Lake Rehabilitation and Care Center

How did Crystal Lake Rehabilitation and Care Center do on its last inspection?+

State inspectors visited on April 17, 2025 and cited 6 health deficiencies. The Rhode Island average is 9.3.

How much nursing care does each resident get at Crystal Lake Rehabilitation and Care Center?+

Nurses and aides spend 3 hours 35 minutes with each resident per day, including 1 hour 3 minutes from registered nurses. 58% of nursing staff left over the past year.

Has Crystal Lake Rehabilitation and Care Center been fined by Medicare?+

Yes. Medicare fined Crystal Lake Rehabilitation and Care Center 14 times in the last three years, totaling $292,894.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Pascoag Skilled Nursing in Rhode Island Skilled Nursing guide Information last updated October 2026