Oskaloosa Care Center
Medicare-certified605 Highway 432, Oskaloosa, IA 52577
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
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Medicare-certifiedSkilled Nursing
Crystal Heights Care Center
Oskaloosa, IowaMedicare inspection record
About Crystal Heights Care Center
Crystal Heights Care Center brings together experienced medical professionals and compassionate staff to support recovery and wellness in Oskaloosa, Iowa. Our skilled nursing and rehabilitation program focuses on personalized care plans that help residents regain independence and return home stronger.
Community at a glance
Capacity
72 residents
Location
Oskaloosa, IA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
1514 High Avenue West, Oskaloosa, Iowa 52577
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on July 16, 2026, state inspectors cited 5 health deficiencies (the Iowa average is 6.5).
Nurses and nurse aides spend 3 hours 4 minutes with each resident a day, below the Iowa average of 3 hours 49 minutes.
Medicare fined Crystal Heights Care Center once in the last three years, $10,489 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 4 minutesBelow the Iowa average |
| Registered nurse time per resident, per day | 24 minutesBelow the Iowa average |
| Nursing staff who left in the past year | 64%Above the Iowa average |
1 administrator has left the home in the past year.
Inspections
18 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 16, 2026 · Standard inspection · 5 citations
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Aug 6, 2026Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Aug 6, 2026Provide activities to meet all resident's needs.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 6, 2026Have a plan that describes the process for conducting QAPI and QAA activities.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Aug 6, 2026Honor the resident's right to manage his or her financial affairs.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Aug 6, 2026
December 8, 2025 · Complaint investigation · 1 citation
Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Dec 15, 2025
June 26, 2025 · Standard inspection · 11 citations+
Provide activities to meet all resident's needs.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jul 26, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Jul 26, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 26, 2025Provide care or services that was trauma informed and/or culturally competent.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 26, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Jul 26, 2025Provide safe, appropriate pain management for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 26, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 26, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 26, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 26, 2025Honor the resident's right to manage his or her financial affairs.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 26, 2025Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Jul 26, 2025
December 7, 2023 · Complaint investigation · 1 citation+
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 7, 2024
Fines and payment denials
1 fine totaling $10,489 in the last three years.
- December 11, 2023Fine: $10,489
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Canfield River Healthcare LLC
- Medicare-certified beds
- 72
- Average residents per day
- 67
- Accepts
- Medicare and Medicaid
- First certified
- June 1, 2006
- Part of a chain
- The Ensign Group, 344 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 165570
Location
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1514 High Avenue WestOskaloosa, IA 52577
5 other communities within 10 miles
Senior living near Oskaloosa
319 N D St, Oskaloosa, IA 52577
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Prices not published
Homestead of Oskaloosa
State licensed2102 SOUTH MARKET STREET, Oskaloosa, IA 52577
Assisted LivingMemory Care
Assisted living & personal care24-hour supervisionMedication management
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Prices not published
Questions about Crystal Heights Care Center
How did Crystal Heights Care Center do on its last inspection?+
State inspectors visited on July 16, 2026 and cited 5 health deficiencies, 1 of them from complaint investigations. The Iowa average is 6.5.
How much nursing care does each resident get at Crystal Heights Care Center?+
Nurses and aides spend 3 hours 4 minutes with each resident per day, including 24 minutes from registered nurses. 64% of nursing staff left over the past year.
Has Crystal Heights Care Center been fined by Medicare?+
Yes. Medicare fined Crystal Heights Care Center once in the last three years, totaling $10,489.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.