11285 OLD HALLS FERRY RD, Saint Louis, MO 63136
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Medicare-certifiedSkilled Nursing
Crestwood Health Care Center, LLC
Florissant, MissouriMedicare inspection record
About Crestwood Health Care Center, LLC
Crestwood Health Care Center serves Florissant, Missouri residents with compassionate skilled nursing and rehabilitation services. Our team focuses on recovery and quality care, helping patients regain strength and independence through personalized treatment plans and professional medical support.
Community at a glance
Capacity
150 residents
Location
Florissant, MO
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
11400 MEHL AVENUE, Florissant, Missouri 63033
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags Crestwood Health Care Center, LLC for a citation related to abuse of residents in its recent inspections.
At its most recent standard inspection, on May 1, 2026, state inspectors cited 20 health deficiencies (the Missouri average is 11.4).
Nurses and nurse aides spend 2 hours 37 minutes with each resident a day, below the Missouri average of 3 hours 26 minutes.
Medicare fined Crestwood Health Care Center, LLC 2 times in the last three years, $146,887 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 2 hours 37 minutesBelow the Missouri average |
| Registered nurse time per resident, per day | 10 minutesBelow the Missouri average |
| Nursing staff who left in the past year | 65%Above the Missouri average |
2 administrators have left the home in the past year.
Inspections
57 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 10, 2026 · Complaint investigation · 1 citation
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Aug 7, 2026
June 26, 2026 · Complaint investigation · 1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed before the inspection
May 22, 2026 · Complaint investigation · 1 citation+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed before the inspection
May 1, 2026 · Standard inspection · 14 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jun 15, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jun 15, 2026Protect each resident from the wrongful use of the resident's belongings or money.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Mar 20, 2026Make sure that a working call system is available in each resident's bathroom and bathing area.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Jun 15, 2026Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jun 15, 2026Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 15, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 15, 2026Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 15, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 15, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 15, 2026Provide appropriate foot care.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 15, 2026Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 15, 2026Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Jun 15, 2026Post nurse staffing information every day.
Minimal harm or risk, a pattern (level B)Nursing and Physician ServicesCorrected Jun 15, 2026
November 18, 2025 · Complaint investigation · 2 citations+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Immediate danger to residents, a pattern (level K)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Oct 13, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 24, 2025
September 22, 2025 · Complaint investigation · 1 citation+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed before the inspection
July 31, 2025 · Complaint investigation · 2 citations+
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Aug 29, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Aug 29, 2025
June 13, 2025 · Complaint investigation · 5 citations+
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Aug 29, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Aug 29, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 10, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jul 10, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 10, 2025
March 25, 2025 · Complaint investigation · 1 citation+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Mar 22, 2025
March 7, 2025 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Mar 21, 2025
February 19, 2025 · Complaint investigation · 1 citation+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Feb 5, 2025
January 9, 2025 · Complaint investigation · 1 citation+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jan 2, 2025
December 20, 2024 · Complaint investigation · 1 citation+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Dec 14, 2024
November 6, 2024 · Complaint investigation · 1 citation+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Oct 28, 2024
September 23, 2024 · Complaint investigation · 1 citation+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Oct 21, 2024
June 21, 2024 · Standard inspection · 8 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Aug 9, 2024Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected Aug 9, 2024Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Aug 9, 2024Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Aug 9, 2024Assure the security of all personal funds of residents deposited with the facility.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Aug 9, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Aug 9, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Aug 9, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Aug 9, 2024
May 6, 2024 · Complaint investigation · 2 citations+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 23, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 23, 2024
March 19, 2024 · Complaint investigation · 3 citations+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 23, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 23, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 22, 2024
February 6, 2024 · Complaint investigation · 2 citations+
Ensure that residents are free from significant medication errors.
Immediate danger to residents, a few residents (level J)Pharmacy ServiceFrom a complaintCorrected Mar 22, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 22, 2024
January 10, 2024 · Complaint investigation · 1 citation+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Dec 23, 2023
December 8, 2023 · Complaint investigation · 7 citations+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 23, 2024Ensure that residents are free from significant medication errors.
Immediate danger to residents, a few residents (level J)Pharmacy ServiceFrom a complaintCorrected Mar 22, 2024Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 21, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 22, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 23, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 21, 2024Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 21, 2024
Fines and payment denials
2 fines totaling $146,887 and 1 Medicare payment denial in the last three years.
- November 18, 2025Fine: $17,644
- December 8, 2023Fine: $129,243
- December 8, 2023Payment denial, 76 days
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Crestwood Health Care Center, L.L.C.
- Medicare-certified beds
- 150
- Average residents per day
- 139
- Accepts
- Medicare and Medicaid
- First certified
- July 1, 2008
- Part of a chain
- Reliant Care Management, 34 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 265823
Location
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11400 MEHL AVENUEFlorissant, MO 63033
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Questions about Crestwood Health Care Center, LLC
How did Crestwood Health Care Center, LLC do on its last inspection?+
State inspectors visited on May 1, 2026 and cited 20 health deficiencies, 8 of them from complaint investigations. The Missouri average is 11.4.
How much nursing care does each resident get at Crestwood Health Care Center, LLC?+
Nurses and aides spend 2 hours 37 minutes with each resident per day, including 10 minutes from registered nurses. 65% of nursing staff left over the past year.
Has Crestwood Health Care Center, LLC been fined by Medicare?+
Yes. Medicare fined Crestwood Health Care Center, LLC 2 times in the last three years, totaling $146,887.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.