4950 S Greenbrook Ter, Greenfield, WI 53220
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Complete Care at Southpointe
Greenfield, WisconsinMedicare inspection record
About Complete Care at Southpointe
Complete Care at Southpointe brings together skilled nursing and rehabilitation services in Greenfield, Wisconsin, designed for families seeking recovery support and ongoing medical care. Our team focuses on helping residents regain independence through personalized treatment plans and compassionate attention.
Community at a glance
Capacity
174 residents
Location
Greenfield, WI
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
4500 W. Loomis Rd., Greenfield, Wisconsin 53220
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 12, 2026, state inspectors cited 7 health deficiencies (the Wisconsin average is 9.5).
Nurses and nurse aides spend 3 hours 42 minutes with each resident a day, below the Wisconsin average of 4 hours 13 minutes.
Medicare has not fined Complete Care at Southpointe in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 42 minutesBelow the Wisconsin average |
| Registered nurse time per resident, per day | 42 minutesBelow the Wisconsin average |
| Nursing staff who left in the past year | 47% |
Inspections
9 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 12, 2026 · Standard inspection · 7 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Apr 5, 2026Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Apr 5, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Apr 5, 2026Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 5, 2026Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 5, 2026Protect each resident from the wrongful use of the resident's belongings or money.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Apr 5, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Minimal harm or risk, widespread (level C)Resident RightsCorrected Apr 5, 2026
October 17, 2024 · Standard inspection · 2 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Oct 18, 2024Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Nov 6, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Southpointe Care and Rehab Center LLC
- Medicare-certified beds
- 174
- Average residents per day
- 98
- Accepts
- Medicare and Medicaid
- First certified
- September 10, 1996
- Part of a chain
- Complete Care, 85 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 525604
Location
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4500 W. Loomis Rd.Greenfield, WI 53220
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Questions about Complete Care at Southpointe
How did Complete Care at Southpointe do on its last inspection?+
State inspectors visited on March 12, 2026 and cited 7 health deficiencies, 1 of them from complaint investigations. The Wisconsin average is 9.5.
How much nursing care does each resident get at Complete Care at Southpointe?+
Nurses and aides spend 3 hours 42 minutes with each resident per day, including 42 minutes from registered nurses. 47% of nursing staff left over the past year.
Has Complete Care at Southpointe been fined by Medicare?+
Medicare's records show no fines against Complete Care at Southpointe in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.