14 S STATE ST, Hackensack, NJ 07601
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Medicare-certifiedSkilled Nursing
Complete Care at Regent LLC
Hackensack, New JerseyMedicare inspection record
About Complete Care at Regent LLC
Complete Care at Regent LLC brings experienced skilled nursing and rehabilitation services to Hackensack, New Jersey families navigating recovery and complex medical needs. Our team focuses on personalized care plans that support each resident's path to wellness and independence.
Community at a glance
Capacity
180 residents
Location
Hackensack, NJ
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
50 POLIFLY ROAD, Hackensack, New Jersey 07601
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on February 3, 2025, state inspectors cited 19 health deficiencies (the New Jersey average is 8.5).
Nurses and nurse aides spend 3 hours 18 minutes with each resident a day, below the New Jersey average of 3 hours 51 minutes.
Medicare has not fined Complete Care at Regent LLC in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 18 minutesBelow the New Jersey average |
| Registered nurse time per resident, per day | 37 minutesBelow the New Jersey average |
| Nursing staff who left in the past year | 35%Below the New Jersey average |
Inspections
19 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 28, 2026 · Complaint investigation · 2 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintPlan to fix it acceptedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintPlan to fix it accepted
February 3, 2025 · Standard inspection · 17 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Feb 21, 2025Make sure that a working call system is available in each resident's bathroom and bathing area.
Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Feb 21, 2025Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Mar 10, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Feb 24, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected Mar 10, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Feb 24, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 24, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 21, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 24, 2025Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Feb 24, 2025Post nurse staffing information every day.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Feb 21, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 21, 2025Provide activities to meet all resident's needs.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 10, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 21, 2025Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Feb 24, 2025Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 21, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 10, 2025
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Individual
- Legal business name
- Complete Care at Regent LLC
- Medicare-certified beds
- 180
- Average residents per day
- 164
- Accepts
- Medicare and Medicaid
- First certified
- May 1, 1990
- Part of a chain
- Complete Care, 85 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 315295
Location
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50 POLIFLY ROADHackensack, NJ 07601
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Questions about Complete Care at Regent LLC
How did Complete Care at Regent LLC do on its last inspection?+
State inspectors visited on February 3, 2025 and cited 19 health deficiencies, 4 of them from complaint investigations. The New Jersey average is 8.5.
How much nursing care does each resident get at Complete Care at Regent LLC?+
Nurses and aides spend 3 hours 18 minutes with each resident per day, including 37 minutes from registered nurses. 35% of nursing staff left over the past year.
Has Complete Care at Regent LLC been fined by Medicare?+
Medicare's records show no fines against Complete Care at Regent LLC in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.