330 WINDSOR AVE, Windsor, CT 06095
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Medicare-certifiedSkilled Nursing
Complete Care at Kimberly Hall
Windsor, ConnecticutMedicare inspection record
About Complete Care at Kimberly Hall
COMPLETE CARE AT KIMBERLY HALL brings together skilled nursing and rehabilitation services for Windsor, Connecticut residents who need structured medical support and recovery care. Our team focuses on personalized treatment plans that help patients regain independence and return home whenever possible.
Community at a glance
Capacity
180 residents
Location
Windsor, CT
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
1 EMERSON DRIVE, Windsor, Connecticut 06095
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on November 19, 2024, state inspectors cited 7 health deficiencies (the Connecticut average is 13.0).
Nurses and nurse aides spend 3 hours 45 minutes with each resident a day, about the same as the Connecticut average.
Medicare fined Complete Care at Kimberly Hall once in the last three years, $14,728 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 45 minutes |
| Registered nurse time per resident, per day | 45 minutesAbove the Connecticut average |
| Nursing staff who left in the past year | 27%Below the Connecticut average |
Inspections
20 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
May 1, 2025 · Complaint investigation · 2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 12, 2025Provide safe, appropriate pain management for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 12, 2025
April 3, 2025 · Complaint investigation · 1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintAlready fixed by Feb 20, 2025
February 3, 2025 · Complaint investigation · 2 citations+
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Feb 3, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Feb 7, 2025
January 14, 2025 · Complaint investigation · 2 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 14, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Feb 14, 2025
November 19, 2024 · Standard inspection · 7 citations+
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 26, 2024Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 26, 2024Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 26, 2024Provide safe, appropriate dialysis care/services for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 26, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 26, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 26, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Minimal harm or risk, a pattern (level B)Resident RightsCorrected Dec 26, 2024
September 13, 2024 · Complaint investigation · 3 citations+
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Oct 17, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Oct 17, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 17, 2024
July 15, 2024 · Complaint investigation · 2 citations+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 21, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Aug 21, 2024
July 3, 2024 · Complaint investigation · 1 citation+
Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 7, 2024
Fines and payment denials
1 fine totaling $14,728 in the last three years.
- January 14, 2025Fine: $14,728
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Complete Care at Kimberly Hall South LLC
- Medicare-certified beds
- 180
- Average residents per day
- 104
- Accepts
- Medicare and Medicaid
- First certified
- November 1, 1975
- Part of a chain
- Complete Care, 85 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 075237
Location
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1 EMERSON DRIVEWindsor, CT 06095
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Senior living near Windsor
330 WINDSOR AVE, Windsor, CT 06095
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Questions about Complete Care at Kimberly Hall
How did Complete Care at Kimberly Hall do on its last inspection?+
State inspectors visited on November 19, 2024 and cited 7 health deficiencies. The Connecticut average is 13.0.
How much nursing care does each resident get at Complete Care at Kimberly Hall?+
Nurses and aides spend 3 hours 45 minutes with each resident per day, including 45 minutes from registered nurses. 27% of nursing staff left over the past year.
Has Complete Care at Kimberly Hall been fined by Medicare?+
Yes. Medicare fined Complete Care at Kimberly Hall once in the last three years, totaling $14,728.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.