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Complete Care at Heritage LLC provides skilled nursing and rehabilitation services to Dundalk, Maryland residents who need specialized medical care and recovery support. Our team focuses on personalized treatment plans that help patients regain independence and return home whenever possible.
Capacity
177 residents
Location
Dundalk, MD
Status
Listed in a public registry
7232 GERMAN HILL ROAD, Dundalk, Maryland 21222
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on September 16, 2025, state inspectors cited 27 health deficiencies (the Maryland average is 17.0).
Nurses and nurse aides spend 3 hours 27 minutes with each resident a day, below the Maryland average of 3 hours 52 minutes.
Medicare fined Complete Care at Heritage LLC once in the last three years, $60,132 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 27 minutesBelow the Maryland average |
| Registered nurse time per resident, per day | 42 minutesBelow the Maryland average |
| Nursing staff who left in the past year | 59%Above the Maryland average |
28 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
February 25, 2026 · Complaint investigation · 5 citations
Ensure each resident receives an accurate assessment.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide safe and appropriate respiratory care for a resident when needed.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
September 16, 2025 · Standard inspection · 21 citations
Provide and implement an infection prevention and control program.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Provide safe and appropriate respiratory care for a resident when needed.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ensure each resident receives an accurate assessment.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Provide enough food/fluids to maintain a resident's health.
Provide safe, appropriate pain management for a resident who requires such services.
Ensure services provided by the nursing facility meet professional standards of quality.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Post nurse staffing information every day.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that residents are free from significant medication errors.
1 fine totaling $60,132 in the last three years.
7232 GERMAN HILL ROADDundalk, MD 21222
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State inspectors visited on September 16, 2025 and cited 27 health deficiencies, 8 of them from complaint investigations. The Maryland average is 17.0.
Nurses and aides spend 3 hours 27 minutes with each resident per day, including 42 minutes from registered nurses. 59% of nursing staff left over the past year.
Yes. Medicare fined Complete Care at Heritage LLC once in the last three years, totaling $60,132.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.