Parkwood Assisted Living Green House
State licensed6370 N Green Bay Ave, Glendale, WI 53209
Assisted LivingMemory Care
Call for pricing
Prices not published
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Medicare-certifiedSkilled Nursing
Complete Care at Glendale West
Glendale, WisconsinMedicare inspection record
About Complete Care at Glendale West
Complete Care at Glendale West brings skilled nursing and rehabilitation services to Glendale, Wisconsin families when they need expert medical care most. Our team focuses on recovery and regaining independence, with personalized treatment plans designed around each resident's goals.
Community at a glance
Capacity
94 residents
Location
Glendale, WI
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
6263 N GREEN BAY AVE, Glendale, Wisconsin 53209
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on May 22, 2025, state inspectors cited 17 health deficiencies (the Wisconsin average is 9.5).
Nurses and nurse aides spend 4 hours 23 minutes with each resident a day, about the same as the Wisconsin average.
Medicare fined Complete Care at Glendale West once in the last three years, $11,180 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 23 minutes |
| Registered nurse time per resident, per day | 42 minutesBelow the Wisconsin average |
| Nursing staff who left in the past year | 63%Above the Wisconsin average |
1 administrator has left the home in the past year.
Inspections
28 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
November 12, 2025 · Complaint investigation · 4 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 5, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Dec 5, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 5, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Dec 5, 2025
May 22, 2025 · Standard inspection · 13 citations
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 22, 2025Give residents a notice of rights, rules, services and charges.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jun 22, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jun 22, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 22, 2025Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 22, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 22, 2025Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jun 22, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 22, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 22, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Jun 22, 2025PASARR screening for Mental disorders or Intellectual Disabilities
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 22, 2025Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 22, 2025Assist a resident in gaining access to vision and hearing services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 22, 2025
November 26, 2024 · Complaint investigation · 2 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Dec 17, 2024Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Dec 17, 2024
September 26, 2024 · Complaint investigation · 1 citation+
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected Oct 15, 2024
June 7, 2024 · Complaint investigation · 2 citations+
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jul 5, 2024Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected Jul 5, 2024
February 5, 2024 · Standard inspection · 4 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Feb 24, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Feb 24, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 24, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 24, 2024
November 29, 2023 · Complaint investigation · 2 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Dec 26, 2023Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Dec 26, 2023
Fines and payment denials
1 fine totaling $11,180 in the last three years.
- November 29, 2023Fine: $11,180
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Glendale Care and Rehab Center LLC
- Medicare-certified beds
- 94
- Average residents per day
- 78
- Accepts
- Medicare and Medicaid
- First certified
- July 15, 1994
- Part of a chain
- Complete Care, 85 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 525547
Location
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6263 N GREEN BAY AVEGlendale, WI 53209
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Parkwood Assisted Living Mill House
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Questions about Complete Care at Glendale West
How did Complete Care at Glendale West do on its last inspection?+
State inspectors visited on May 22, 2025 and cited 17 health deficiencies, 10 of them from complaint investigations. The Wisconsin average is 9.5.
How much nursing care does each resident get at Complete Care at Glendale West?+
Nurses and aides spend 4 hours 23 minutes with each resident per day, including 42 minutes from registered nurses. 63% of nursing staff left over the past year.
Has Complete Care at Glendale West been fined by Medicare?+
Yes. Medicare fined Complete Care at Glendale West once in the last three years, totaling $11,180.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.