31 KINGSBURY AVE, Tolland, CT 06084
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Complete Care at Fox Hill brings together skilled nursing and rehabilitation services designed for adults in Vernon, Connecticut who need specialized medical attention and recovery support. Our compassionate team focuses on restoring independence and improving quality of life through personalized care plans and evidence-based therapies.
Capacity
120 residents
Location
Vernon, CT
Status
Listed in a public registry
1253 HARTFORD TPKE, Vernon, Connecticut 06066
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 3, 2026, state inspectors cited 12 health deficiencies (the Connecticut average is 13.0).
Nurses and nurse aides spend 3 hours 30 minutes with each resident a day, below the Connecticut average of 3 hours 44 minutes.
Medicare fined Complete Care at Fox Hill once in the last three years, $16,801 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 30 minutesBelow the Connecticut average |
| Registered nurse time per resident, per day | 28 minutesBelow the Connecticut average |
| Nursing staff who left in the past year | 37% |
1 administrator has left the home in the past year.
37 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 3, 2026 · Standard inspection · 11 citations
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Provide and implement an infection prevention and control program.
Provide enough food/fluids to maintain a resident's health.
Allow residents to self-administer drugs if determined clinically appropriate.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
PASARR screening for Mental disorders or Intellectual Disabilities
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
November 26, 2025 · Complaint investigation · 1 citation
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Respond appropriately to all alleged violations.
Provide safe, appropriate pain management for a resident who requires such services.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Provide safe and appropriate respiratory care for a resident when needed.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
PASARR screening for Mental disorders or Intellectual Disabilities
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Protect each resident from the wrongful use of the resident's belongings or money.
1 fine totaling $16,801 in the last three years.
1253 HARTFORD TPKEVernon, CT 06066
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State inspectors visited on March 3, 2026 and cited 12 health deficiencies, 1 of them from complaint investigations. The Connecticut average is 13.0.
Nurses and aides spend 3 hours 30 minutes with each resident per day, including 28 minutes from registered nurses. 37% of nursing staff left over the past year.
Yes. Medicare fined Complete Care at Fox Hill once in the last three years, totaling $16,801.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.