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Medicare-certifiedSkilled Nursing

Complete Care at Fox Hill

Vernon, ConnecticutMedicare inspection record
(860) 875-0771

About Complete Care at Fox Hill

Complete Care at Fox Hill brings together skilled nursing and rehabilitation services designed for adults in Vernon, Connecticut who need specialized medical attention and recovery support. Our compassionate team focuses on restoring independence and improving quality of life through personalized care plans and evidence-based therapies.

Community at a glance

Capacity

120 residents

Location

Vernon, CT

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

1253 HARTFORD TPKE, Vernon, Connecticut 06066

(860) 875-0771

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on March 3, 2026, state inspectors cited 12 health deficiencies (the Connecticut average is 13.0).

Nurses and nurse aides spend 3 hours 30 minutes with each resident a day, below the Connecticut average of 3 hours 44 minutes.

Medicare fined Complete Care at Fox Hill once in the last three years, $16,801 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 30 minutesBelow the Connecticut average
Registered nurse time per resident, per day28 minutesBelow the Connecticut average
Nursing staff who left in the past year37%

1 administrator has left the home in the past year.

Inspections

37 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

March 3, 2026 · Standard inspection · 11 citations

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Apr 10, 2026
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Apr 10, 2026
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Apr 10, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Apr 10, 2026
  • Provide enough food/fluids to maintain a resident's health.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 10, 2026
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 10, 2026
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 10, 2026
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 10, 2026
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 10, 2026
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Minimal harm or risk, a pattern (level B)Infection ControlCorrected Apr 10, 2026
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Minimal harm or risk, a pattern (level B)Nutrition and DietaryCorrected Apr 10, 2026

November 26, 2025 · Complaint investigation · 1 citation

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintAlready fixed before the inspection
April 29, 2025 · Complaint investigation · 2 citations+
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected May 19, 2025
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 19, 2025
March 4, 2025 · Complaint investigation · 1 citation+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 28, 2025
May 22, 2024 · Standard inspection · 19 citations+
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected Jul 3, 2024
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jul 3, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jul 3, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jul 3, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jul 3, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 3, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 3, 2024
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Jul 3, 2024
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 3, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 3, 2024
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Jul 3, 2024
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 3, 2024
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Jul 3, 2024
  • Provide safe, appropriate pain management for a resident who requires such services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 3, 2024
  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 3, 2024
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 3, 2024
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 3, 2024
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Jul 3, 2024
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 3, 2024
April 26, 2024 · Complaint investigation · 1 citation+
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 7, 2024
February 29, 2024 · Complaint investigation · 1 citation+
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Feb 29, 2024
February 1, 2024 · Complaint investigation · 1 citation+
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Dec 18, 2023

Fines and payment denials

1 fine totaling $16,801 in the last three years.

  • February 29, 2024Fine: $16,801

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Complete Care at Fox Hill LLC
Medicare-certified beds
120
Average residents per day
110
Accepts
Medicare and Medicaid
First certified
April 20, 1967
Part of a chain
Complete Care, 85 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Both
Sprinklers in all required areas
Yes
CMS Certification Number
075183

Location

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1253 HARTFORD TPKEVernon, CT 06066

12 other communities within 10 miles

Senior living near Vernon

Questions about Complete Care at Fox Hill

How did Complete Care at Fox Hill do on its last inspection?+

State inspectors visited on March 3, 2026 and cited 12 health deficiencies, 1 of them from complaint investigations. The Connecticut average is 13.0.

How much nursing care does each resident get at Complete Care at Fox Hill?+

Nurses and aides spend 3 hours 30 minutes with each resident per day, including 28 minutes from registered nurses. 37% of nursing staff left over the past year.

Has Complete Care at Fox Hill been fined by Medicare?+

Yes. Medicare fined Complete Care at Fox Hill once in the last three years, totaling $16,801.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Vernon Skilled Nursing in Connecticut Skilled Nursing guide Information last updated October 2026