Havens Assisted Living
State licensed1700 ROUTE 37 W, Toms River, NJ 08757
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
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Prices not published
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Medicare-certifiedSkilled Nursing
Complete Care at Arbors
Toms River, New JerseyMedicare inspection record
About Complete Care at Arbors
Complete Care at Arbors brings together skilled nursing and rehabilitation expertise in Toms River, New Jersey, where trained staff focus on recovery and quality of life. This community provides the clinical care families trust during their loved one's healing process.
Community at a glance
Capacity
120 residents
Location
Toms River, NJ
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
1750 ROUTE 37 WEST, Toms River, New Jersey 08757
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 27, 2025, state inspectors cited 8 health deficiencies (the New Jersey average is 8.5).
Nurses and nurse aides spend 3 hours 10 minutes with each resident a day, below the New Jersey average of 3 hours 51 minutes.
Medicare has not fined Complete Care at Arbors in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 10 minutesBelow the New Jersey average |
| Registered nurse time per resident, per day | 35 minutesBelow the New Jersey average |
| Nursing staff who left in the past year | 50%Above the New Jersey average |
Inspections
16 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 27, 2025 · Standard inspection · 8 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected May 21, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected May 21, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected May 21, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 21, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 21, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected May 21, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 21, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 21, 2025
May 17, 2024 · Standard inspection · 8 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jun 28, 2024Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 28, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Jun 28, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 28, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 28, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 28, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 28, 2024Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Minimal harm or risk, widespread (level C)Resident RightsCorrected Jun 28, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Complete Care at Arbors, LLC
- Medicare-certified beds
- 120
- Average residents per day
- 108
- Accepts
- Medicare and Medicaid
- First certified
- July 14, 1994
- Part of a chain
- Complete Care, 85 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 315333
Location
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1750 ROUTE 37 WESTToms River, NJ 08757
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Questions about Complete Care at Arbors
How did Complete Care at Arbors do on its last inspection?+
State inspectors visited on March 27, 2025 and cited 8 health deficiencies, 1 of them from complaint investigations. The New Jersey average is 8.5.
How much nursing care does each resident get at Complete Care at Arbors?+
Nurses and aides spend 3 hours 10 minutes with each resident per day, including 35 minutes from registered nurses. 50% of nursing staff left over the past year.
Has Complete Care at Arbors been fined by Medicare?+
Medicare's records show no fines against Complete Care at Arbors in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.