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State licensedAssisted Living

Carlton Plaza Of San Jose

(408) 972-1400

About Carlton Plaza Of San Jose

Carlton Plaza Of San Jose brings personalized assisted living to the heart of California's Silicon Valley. Our compassionate team supports daily living activities while encouraging independence, helping residents in San Jose maintain dignity and connection to what matters most.

Community at a glance

Capacity

183 residents

State license

#435200727, Licensed

Location

San Jose, CA

Status

Listed in a public registry

Care & services offered

Assisted Living

Contact & location

380 Branham Lane, San Jose, California 95136

(408) 972-1400

California inspection record

From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Carlton Plaza Of San Jose. Checked October 8, 2026. See the state's record and reports

State inspectors last visited Carlton Plaza Of San Jose on September 23, 2026.

Since September 2021, California's Community Care Licensing Division has made 5 routine inspections, 13 complaint visits and 9 other visits.

Inspectors issued 1 Type A citation and 2 Type B citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.

Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.

The state investigated 13 complaints, and found 1 allegation substantiated.

Last visit

Sep 23, 2026

Routine inspections

5

Type A citations

1

Type B citations

2

Visits and citations

Kind of visitVisitsType AType B
Routine inspections500
Complaint investigations1310
Other visits902

Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Aug 4, 2026, Sep 15, 2025, Sep 12, 2024, Sep 13, 2022, Sep 15, 2021.

Complaints

  • August 21, 20261 unfounded
  • July 7, 20264 unfounded
  • May 20, 20262 unfounded
  • January 28, 20262 unfounded
  • January 16, 20263 unfounded
  • January 9, 20262 unfounded
  • August 5, 20251 allegation substantiated, 1 citation
  • July 7, 20251 unsubstantiated
  • October 31, 20241 unfounded
  • September 18, 20241 unsubstantiated
  • September 18, 20241 unfounded
  • November 18, 20222 unfounded

Showing the 12 most recent of 13.

substantiated:
the state found it more likely than not that it happened.
inconclusive:
the state could not prove or disprove it.
unsubstantiated:
it may have happened, but there was not enough evidence.
unfounded:
the state found it false or not possible.

License

License number
435200727
License type
Residential Care Elderly
Status
Licensed
Licensed capacity
183 residents
Licensed since
September 22, 1999
Licensee
Carlton Senior Living, LLC
Administrator
Shantela Yadao

Location

Loading map…

380 Branham LaneSan Jose, CA 95136

12 other communities within 10 miles

Senior living near San Jose

Assisted Living: frequently asked questions

Has Carlton Plaza Of San Jose had any violations?+

California's Community Care Licensing Division has issued Carlton Plaza Of San Jose 1 Type A citation and 2 Type B citations since September 2021. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.

When was Carlton Plaza Of San Jose last inspected?+

State inspectors last visited on September 23, 2026. Each visit's report is public on the state's facility search.

Have there been complaints about Carlton Plaza Of San Jose?+

The state investigated 13 complaints since September 2021. Of the allegations, 1 were substantiated, 0 inconclusive, 2 unsubstantiated and 19 unfounded.

How much does assisted living cost?+

The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.

Does Medicare pay for assisted living?+

Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.

What's the difference from a nursing home?+

Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.

Senior living in San Jose Assisted Living in California Assisted Living guide Information last updated October 2026