Bellecourt South
State licensed1717 Norfolk Ave, Lubbock, TX 79416
Assisted Living
Assisted livingState-licensed (Texas HHSC)24-hour personal care
Call for pricing
Prices not published
🏡
State licensedAssisted LivingSkilled Nursing
Carillon Assisted Living
Lubbock, TexasNursing home on site: Medicare record
About Carillon Assisted Living
Carillon Assisted Living in Lubbock, Texas provides personalized support designed around each resident's daily needs. Our compassionate team helps with medication management, personal care, and meaningful activities, so your loved one receives dignity and independence right here in Lubbock.
Community at a glance
Capacity
50 residents
State license
#030382, Licensed
Location
Lubbock, TX
Status
Listed in a public registry
Care & services offered
Assisted LivingSkilled Nursing
Contact & location
1717 Norfolk Ave, Lubbock, Texas 79416
Medicare record for the nursing home on this campus
Carillon Assisted Living includes Carillon Inc, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate Carillon Assisted Living's other levels of care, which the state licenses and inspects separately.
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on June 17, 2026, state inspectors cited 7 health deficiencies (the Texas average is 9.4).
Nurses and nurse aides spend 4 hours 40 minutes with each resident a day, above the Texas average of 3 hours 23 minutes.
Medicare fined Carillon Inc once in the last three years, $57,321 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 40 minutesAbove the Texas average |
| Registered nurse time per resident, per day | 29 minutesAbove the Texas average |
| Nursing staff who left in the past year | 66%Above the Texas average |
1 administrator has left the home in the past year.
Inspections
19 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 17, 2026 · Standard inspection · 7 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jul 8, 2026Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jul 8, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jun 18, 2026Dispose of garbage and refuse properly.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jun 18, 2026Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 19, 2026Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 20, 2026Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 18, 2026
April 25, 2025 · Standard inspection · 3 citations
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected May 9, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected May 9, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected May 9, 2025
February 28, 2025 · Complaint investigation · 2 citations+
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Mar 28, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Mar 28, 2025
October 25, 2024 · Complaint investigation · 2 citations+
Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 15, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Nov 15, 2024
March 21, 2024 · Standard inspection · 2 citations+
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 22, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 22, 2024
January 27, 2024 · Complaint investigation · 3 citations+
Provide safe, appropriate pain management for a resident who requires such services.
Immediate danger to residents, a pattern (level K)Quality of Life and CareFrom a complaintCorrected Feb 19, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Feb 19, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Feb 19, 2024
Fines and payment denials
1 fine totaling $57,321 in the last three years.
- January 27, 2024Fine: $57,321
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- Carillon, Inc.
- Medicare-certified beds
- 100
- Average residents per day
- 83
- Accepts
- Medicare
- First certified
- December 17, 2003
- Part of a chain
- Life Care Services, 43 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 675997
Location
Loading map…
1717 Norfolk AveLubbock, TX 79416
12 other communities within 10 miles
Senior living near Lubbock
Southern Specialty Rehab & Nursing
Medicare-certified4320 W 19th Street, Lubbock, TX 79407
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
Lubbock Health Care Center
Medicare-certified4120 22nd Pl, Lubbock, TX 79410
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
Questions about Carillon Assisted Living
Does Carillon Assisted Living have a nursing home?+
Yes. Carillon Inc is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not Carillon Assisted Living's other levels of care.
How did Carillon Inc do on its last inspection?+
State inspectors visited on June 17, 2026 and cited 7 health deficiencies. The Texas average is 9.4.
How much nursing care does each resident get at Carillon Inc?+
Nurses and aides spend 4 hours 40 minutes with each resident per day, including 29 minutes from registered nurses. 66% of nursing staff left over the past year.
Has Carillon Inc been fined by Medicare?+
Yes. Medicare fined Carillon Inc once in the last three years, totaling $57,321.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.