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Medicare-certifiedSkilled Nursing

Care One at Northampton

Northampton, MassachusettsMedicare inspection record
(413) 586-3150

About Care One at Northampton

CARE ONE AT NORTHAMPTON provides skilled nursing and rehabilitation services designed to help adults regain independence and strength. Our team in Northampton, Massachusetts combines clinical expertise with compassionate care, supporting each patient's recovery goals through personalized treatment plans and evidence-based therapies.

Community at a glance

Capacity

125 residents

Location

Northampton, MA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

548 ELM STREET, Northampton, Massachusetts 01060

(413) 586-3150

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on December 19, 2025, state inspectors cited 4 health deficiencies (the Massachusetts average is 6.8).

Nurses and nurse aides spend 3 hours 35 minutes with each resident a day, below the Massachusetts average of 3 hours 52 minutes.

Medicare fined Care One at Northampton 2 times in the last three years, $39,819 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 35 minutesBelow the Massachusetts average
Registered nurse time per resident, per day31 minutesBelow the Massachusetts average
Nursing staff who left in the past year50%Above the Massachusetts average

Inspections

13 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

December 19, 2025 · Standard inspection · 4 citations

  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 2, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Feb 2, 2026
  • Implement a program that monitors antibiotic use.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Feb 2, 2026
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 2, 2026

February 20, 2025 · Complaint investigation · 2 citations

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Residents were harmed, a few residents (level G)Resident RightsFrom a complaintCorrected Mar 19, 2025
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 19, 2025
February 4, 2025 · Complaint investigation · 3 citations+
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Residents were harmed, a few residents (level G)Resident Assessment and Care PlanningFrom a complaintAlready fixed by Jan 29, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintAlready fixed by Jan 29, 2025
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jan 29, 2025
September 3, 2024 · Standard inspection · 4 citations+
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Sep 30, 2024
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 30, 2024
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Sep 30, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Sep 30, 2024

Fines and payment denials

2 fines totaling $39,819 in the last three years.

  • February 20, 2025Fine: $31,031
  • February 4, 2025Fine: $8,788

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
548 Elm Street Operating Company, LLC
Medicare-certified beds
125
Average residents per day
104
Accepts
Medicare and Medicaid
First certified
February 1, 1978
Part of a chain
Careone, 37 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
225257

Location

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548 ELM STREETNorthampton, MA 01060

12 other communities within 10 miles

Senior living near Northampton

Questions about Care One at Northampton

How did Care One at Northampton do on its last inspection?+

State inspectors visited on December 19, 2025 and cited 4 health deficiencies. The Massachusetts average is 6.8.

How much nursing care does each resident get at Care One at Northampton?+

Nurses and aides spend 3 hours 35 minutes with each resident per day, including 31 minutes from registered nurses. 50% of nursing staff left over the past year.

Has Care One at Northampton been fined by Medicare?+

Yes. Medicare fined Care One at Northampton 2 times in the last three years, totaling $39,819.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Northampton Skilled Nursing in Massachusetts Skilled Nursing guide Information last updated October 2026