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Medicare-certifiedSkilled Nursing

Care One at Millbury

Millbury, MassachusettsMedicare inspection record
(978) 870-3397

About Care One at Millbury

Care One at Millbury provides skilled nursing and rehabilitation services designed for individuals recovering from surgery, injury, or illness. Our Millbury, Massachusetts team combines medical expertise with compassionate care to support your loved one's healing and return to independence.

Community at a glance

Capacity

154 residents

Location

Millbury, MA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

312 MILLBURY AVENUE, Millbury, Massachusetts 01527

(978) 870-3397

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on April 25, 2025, state inspectors cited 18 health deficiencies (the Massachusetts average is 6.8).

Nurses and nurse aides spend 3 hours 38 minutes with each resident a day, below the Massachusetts average of 3 hours 52 minutes.

Medicare fined Care One at Millbury 3 times in the last three years, $95,328 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 38 minutesBelow the Massachusetts average
Registered nurse time per resident, per day32 minutesBelow the Massachusetts average
Nursing staff who left in the past year46%Above the Massachusetts average

Inspections

27 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

May 14, 2026 · Complaint investigation · 1 citation

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected May 29, 2026

March 17, 2026 · Complaint investigation · 1 citation

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintAlready fixed by Mar 7, 2026
November 19, 2025 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Dec 17, 2025
April 25, 2025 · Standard inspection · 15 citations+
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Residents were harmed, a few residents (level G)Resident RightsCorrected Jun 2, 2025
  • Provide safe, appropriate pain management for a resident who requires such services.

    Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Jun 2, 2025
  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Jun 2, 2025
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 2, 2025
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 2, 2025
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 2, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 2, 2025
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 2, 2025
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 2, 2025
  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Jun 2, 2025
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 2, 2025
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Jun 2, 2025
  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 2, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 2, 2025
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 2, 2025
April 3, 2024 · Complaint investigation · 1 citation+
  • Ensure that residents are free from significant medication errors.

    Residents were harmed, a few residents (level G)Pharmacy ServiceFrom a complaintAlready fixed by Jan 30, 2024
February 2, 2024 · Standard inspection · 8 citations+
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 18, 2024
  • Assist a resident in gaining access to vision and hearing services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 18, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 18, 2024
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 18, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 18, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 18, 2024
  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 18, 2024
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 18, 2024

Fines and payment denials

3 fines totaling $95,328 in the last three years.

  • November 19, 2025Fine: $12,628
  • April 25, 2025Fine: $72,173
  • February 2, 2024Fine: $10,527

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
312 Millbury Avenue Operating Company, LLC
Medicare-certified beds
154
Average residents per day
144
Accepts
Medicare and Medicaid
First certified
January 23, 1997
Part of a chain
Careone, 37 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
225720

Location

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312 MILLBURY AVENUEMillbury, MA 01527

12 other communities within 10 miles

Senior living near Millbury

Questions about Care One at Millbury

How did Care One at Millbury do on its last inspection?+

State inspectors visited on April 25, 2025 and cited 18 health deficiencies, 3 of them from complaint investigations. The Massachusetts average is 6.8.

How much nursing care does each resident get at Care One at Millbury?+

Nurses and aides spend 3 hours 38 minutes with each resident per day, including 32 minutes from registered nurses. 46% of nursing staff left over the past year.

Has Care One at Millbury been fined by Medicare?+

Yes. Medicare fined Care One at Millbury 3 times in the last three years, totaling $95,328.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Millbury Skilled Nursing in Massachusetts Skilled Nursing guide Information last updated October 2026