Shalom Gardens Health & Rehabilitation
Medicare-certified1600 JOHN ROLFE PARKWAY, Richmond, VA 23233
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Canterbury Rehabilitation and Healthcare Center in Richmond, Virginia provides compassionate skilled nursing and rehabilitation care when your loved one needs expert medical support and recovery services. Our team focuses on helping patients regain strength and independence through personalized treatment plans.
Capacity
183 residents
Location
Richmond, VA
Status
Listed in a public registry
1776 CAMBRIDGE DRIVE, Richmond, Virginia 23238
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on July 25, 2024, state inspectors cited 38 health deficiencies (the Virginia average is 14.4).
Nurses and nurse aides spend 3 hours 20 minutes with each resident a day, below the Virginia average of 3 hours 46 minutes.
Medicare fined Canterbury Rehabilitation and Healthcare Center 3 times in the last three years, $436,524 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 20 minutesBelow the Virginia average |
| Registered nurse time per resident, per day | 40 minutes |
| Nursing staff who left in the past year | 58%Above the Virginia average |
1 administrator has left the home in the past year.
78 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 2, 2026 · Complaint investigation · 3 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
April 9, 2026 · Complaint investigation · 15 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Observe each nurse aide's job performance and give regular training.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Reasonably accommodate the needs and preferences of each resident.
Provide training in compliance and ethics.
Ensure each resident receives an accurate assessment.
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure services provided by the nursing facility meet professional standards of quality.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that residents are free from significant medication errors.
Provide safe and appropriate respiratory care for a resident when needed.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Provide safe, appropriate pain management for a resident who requires such services.
Ensure that residents are fully informed and understand their health status, care and treatments.
Respond appropriately to all alleged violations.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Keep residents' personal and medical records private and confidential.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide and implement an infection prevention and control program.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide safe and appropriate respiratory care for a resident when needed.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Showing the 60 most recent. The full list is on Medicare.gov.
3 fines totaling $436,524 in the last three years.
1776 CAMBRIDGE DRIVERichmond, VA 23238
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State inspectors visited on July 25, 2024 and cited 38 health deficiencies, 32 of them from complaint investigations. The Virginia average is 14.4.
Nurses and aides spend 3 hours 20 minutes with each resident per day, including 40 minutes from registered nurses. 58% of nursing staff left over the past year.
Yes. Medicare fined Canterbury Rehabilitation and Healthcare Center 3 times in the last three years, totaling $436,524.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.