2604 Flores St, San Mateo, CA 94403
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Brookside Skilled Nursing Hospital
San Mateo, CaliforniaMedicare inspection record
About Brookside Skilled Nursing Hospital
Brookside Skilled Nursing Hospital brings care to San Mateo, California, where experienced clinicians focus on recovery and rehabilitation. Our skilled nursing team works with patients and families to create individualized treatment plans that support healing and restoration to the highest possible level of independence.
Community at a glance
Capacity
96 residents
Location
San Mateo, CA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
2620 FLORES STREET, San Mateo, California 94403
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 16, 2026, state inspectors cited 6 health deficiencies (the California average is 15.5).
Nurses and nurse aides spend 4 hours 10 minutes with each resident a day, below the California average of 4 hours 31 minutes.
Medicare has not fined Brookside Skilled Nursing Hospital in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 10 minutesBelow the California average |
| Registered nurse time per resident, per day | 52 minutesAbove the California average |
| Nursing staff who left in the past year | 28%Below the California average |
Inspections
14 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 16, 2026 · Standard inspection · 6 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jun 1, 2026Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Jun 1, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 1, 2026Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 1, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 1, 2026Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Minimal harm or risk, a pattern (level B)EnvironmentalNo revisit needed
March 28, 2025 · Complaint investigation · 1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 28, 2025
October 25, 2024 · Standard inspection · 6 citations+
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Nov 25, 2024Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Nov 25, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Nov 25, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 25, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 25, 2024Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Minimal harm or risk, a pattern (level B)EnvironmentalWaived by the state
September 18, 2024 · Complaint investigation · 1 citation+
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Oct 18, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- St Johns Volunteers
- Medicare-certified beds
- 96
- Average residents per day
- 78
- Accepts
- Medicare and Medicaid
- First certified
- January 1, 1967
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 055188
Location
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2620 FLORES STREETSan Mateo, CA 94403
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Questions about Brookside Skilled Nursing Hospital
How did Brookside Skilled Nursing Hospital do on its last inspection?+
State inspectors visited on April 16, 2026 and cited 6 health deficiencies. The California average is 15.5.
How much nursing care does each resident get at Brookside Skilled Nursing Hospital?+
Nurses and aides spend 4 hours 10 minutes with each resident per day, including 52 minutes from registered nurses. 28% of nursing staff left over the past year.
Has Brookside Skilled Nursing Hospital been fined by Medicare?+
Medicare's records show no fines against Brookside Skilled Nursing Hospital in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.