397 COUNTY STREET, New Bedford, MA 02740
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Brandon Woods of New Bedford provides skilled nursing and rehabilitation services designed for recovery and healing. Our Massachusetts facility combines medical expertise with compassionate care, helping patients regain strength and independence after hospitalization or illness.
Capacity
135 residents
Location
New Bedford, MA
Status
Listed in a public registry
397 COUNTY STREET, New Bedford, Massachusetts 02740
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 27, 2026, state inspectors cited 14 health deficiencies (the Massachusetts average is 6.8).
Nurses and nurse aides spend 4 hours 21 minutes with each resident a day, above the Massachusetts average of 3 hours 52 minutes.
Medicare fined Brandon Woods of New Bedford 2 times in the last three years, $528,970 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 21 minutesAbove the Massachusetts average |
| Registered nurse time per resident, per day | 22 minutesBelow the Massachusetts average |
| Nursing staff who left in the past year | 50%Above the Massachusetts average |
59 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 7, 2026 · Complaint investigation · 1 citation
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
March 27, 2026 · Standard inspection · 12 citations
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide care or services that was trauma informed and/or culturally competent.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Give the resident's representative the ability to exercise the resident's rights.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure services provided by the nursing facility meet professional standards of quality.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Respond appropriately to all alleged violations.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Provide training in compliance and ethics.
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Implement a program that monitors antibiotic use.
Ensure each resident receives an accurate assessment.
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure services provided by the nursing facility meet professional standards of quality.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Have a plan that describes the process for conducting QAPI and QAA activities.
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Provide and implement an infection prevention and control program.
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Give the resident's representative the ability to exercise the resident's rights.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Post nurse staffing information every day.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
2 fines totaling $528,970 in the last three years.
397 COUNTY STREETNew Bedford, MA 02740
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State inspectors visited on March 27, 2026 and cited 14 health deficiencies, 2 of them from complaint investigations. The Massachusetts average is 6.8.
Nurses and aides spend 4 hours 21 minutes with each resident per day, including 22 minutes from registered nurses. 50% of nursing staff left over the past year.
Yes. Medicare fined Brandon Woods of New Bedford 2 times in the last three years, totaling $528,970.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.