Ace Senior Care
State licensed22910 Sherman Way, West Hills, CA 91307
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
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State licensedAssisted Living
Big Hearts Residential Living
West Hills, CaliforniaState inspected Oct 16, 2025, 2 citations since 2023
About Big Hearts Residential Living
Big Hearts Residential Living brings compassionate assisted living to West Hills, California, where trained caregivers support daily living with dignity and respect. Our community focuses on what matters most—meaningful connections, personal independence, and quality care tailored to each resident's needs.
Community at a glance
Capacity
6 residents
State license
#197610470, Licensed
Location
West Hills, CA
Status
Listed in a public registry
Care & services offered
Assisted Living
Contact & location
22901 Cantlay St, West Hills, California 91307
California inspection record
From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Big Hearts Residential Living. Checked October 8, 2026. See the state's record and reports
State inspectors last visited Big Hearts Residential Living on October 16, 2025.
Since October 2023, California's Community Care Licensing Division has made 2 routine inspections and 2 other visits.
Inspectors issued 1 Type A citation and 1 Type B citation. A Type A citation means an immediate risk to residents' health, safety or personal rights.
Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.
No complaints were investigated in that time.
Last visit
Oct 16, 2025
Routine inspections
2
Type A citations
1
Type B citations
1
Visits and citations
| Kind of visit | Visits | Type A | Type B |
|---|---|---|---|
| Routine inspections | 2 | 0 | 0 |
| Complaint investigations | 0 | 0 | 0 |
| Other visits | 2 | 1 | 1 |
Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Oct 16, 2025, Oct 30, 2024.
Complaints
- Date not reportedOutcome not reported
- substantiated:
- the state found it more likely than not that it happened.
- inconclusive:
- the state could not prove or disprove it.
- unsubstantiated:
- it may have happened, but there was not enough evidence.
- unfounded:
- the state found it false or not possible.
License
- License number
- 197610470
- License type
- Residential Care Elderly
- Status
- Licensed
- Licensed capacity
- 6 residents
- Licensed since
- October 31, 2023
- Licensee
- Ceb Care Home
- Administrator
- Bote, Elaine P.
Location
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22901 Cantlay StWest Hills, CA 91307
12 other communities within 10 miles
Senior living near West Hills
Flair Senior Manor 2
State licensed22853 Enadia Way, West Hills, CA 91307
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
Sk Marathon Home Care
State licensed7246 Fallbrook Ave, West Hills, CA 91307
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
Assisted Living: frequently asked questions
Has Big Hearts Residential Living had any violations?+
California's Community Care Licensing Division has issued Big Hearts Residential Living 1 Type A citation and 1 Type B citation since October 2023. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.
When was Big Hearts Residential Living last inspected?+
State inspectors last visited on October 16, 2025. Each visit's report is public on the state's facility search.
Have there been complaints about Big Hearts Residential Living?+
The state has no complaint investigations on record for Big Hearts Residential Living since October 2023.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.