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Medicare-certifiedSkilled Nursing

Bentwood Nursing & Rehab

Florissant, MissouriMedicare inspection record
(314) 921-2700

About Bentwood Nursing & Rehab

Bentwood Nursing & Rehab brings compassionate skilled nursing and rehabilitation care to Florissant, Missouri families navigating recovery and complex medical needs. Our dedicated team focuses on restoring independence and quality of life through personalized treatment plans and attentive daily support.

Community at a glance

Capacity

116 residents

Location

Florissant, MO

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

1501 CHARBONIER ROAD, Florissant, Missouri 63031

(314) 921-2700

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on February 24, 2026, state inspectors cited 15 health deficiencies (the Missouri average is 11.4).

Nurses and nurse aides spend 3 hours 17 minutes with each resident a day, about the same as the Missouri average.

Medicare fined Bentwood Nursing & Rehab 2 times in the last three years, $107,465 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 17 minutes
Registered nurse time per resident, per day19 minutesBelow the Missouri average
Nursing staff who left in the past year77%Above the Missouri average

2 administrators have left the home in the past year.

Inspections

37 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

June 26, 2026 · Complaint investigation · 1 citation

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 22, 2026

February 24, 2026 · Standard inspection · 12 citations

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Apr 8, 2026
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 8, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Apr 8, 2026
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 8, 2026
  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Apr 8, 2026
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 8, 2026
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 8, 2026
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 8, 2026
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 8, 2026
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Apr 8, 2026
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 8, 2026
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 8, 2026
November 17, 2025 · Complaint investigation · 2 citations+
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 17, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 17, 2025
September 26, 2024 · Complaint investigation · 2 citations+
  • Provide appropriate foot care.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 29, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 29, 2024
May 15, 2024 · Standard inspection · 15 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationCorrected Jun 19, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Jun 19, 2024
  • Implement a program that monitors antibiotic use.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jun 19, 2024
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jun 19, 2024
  • Provide activities to meet all resident's needs.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 19, 2024
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 19, 2024
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 19, 2024
  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 19, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 19, 2024
  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 19, 2024
  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 19, 2024
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Jun 19, 2024
  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 19, 2024
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 25, 2024
  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 19, 2024
March 13, 2024 · Complaint investigation · 1 citation+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Mar 6, 2024
March 6, 2024 · Complaint investigation · 2 citations+
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 28, 2024
  • Provide or get specialized rehabilitative services as required for a resident.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 28, 2024
February 2, 2024 · Complaint investigation · 1 citation+
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Feb 28, 2024
January 23, 2024 · Complaint investigation · 1 citation+
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 28, 2024

Fines and payment denials

2 fines totaling $107,465 and 1 Medicare payment denial in the last three years.

  • May 15, 2024Payment denial, 4 days
  • May 15, 2024Fine: $73,450
  • January 23, 2024Fine: $34,015

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Bentwood Healthcare LLC
Medicare-certified beds
116
Average residents per day
101
Accepts
Medicare and Medicaid
First certified
April 16, 2003
Part of a chain
Mgm Healthcare, 27 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
265757

Location

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1501 CHARBONIER ROADFlorissant, MO 63031

12 other communities within 10 miles

Senior living near Florissant

Questions about Bentwood Nursing & Rehab

How did Bentwood Nursing & Rehab do on its last inspection?+

State inspectors visited on February 24, 2026 and cited 15 health deficiencies, 8 of them from complaint investigations. The Missouri average is 11.4.

How much nursing care does each resident get at Bentwood Nursing & Rehab?+

Nurses and aides spend 3 hours 17 minutes with each resident per day, including 19 minutes from registered nurses. 77% of nursing staff left over the past year.

Has Bentwood Nursing & Rehab been fined by Medicare?+

Yes. Medicare fined Bentwood Nursing & Rehab 2 times in the last three years, totaling $107,465.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Florissant Skilled Nursing in Missouri Skilled Nursing guide Information last updated October 2026