2400 13th Ave S, Great Falls, MT 59405
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Benefis Senior Services - Eastview
Great Falls, MontanaMedicare inspection record
About Benefis Senior Services - Eastview
Benefis Senior Services - Eastview brings experienced medical care to Great Falls, Montana families navigating skilled nursing and rehabilitation needs. Our team focuses on personalized recovery plans that help residents regain strength and independence during critical healing moments.
Community at a glance
Capacity
64 residents
Location
Great Falls, MT
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
2621 15TH AVE S, Great Falls, Montana 59405
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags Benefis Senior Services - Eastview for a citation related to abuse of residents in its recent inspections.
At its most recent standard inspection, on July 16, 2026, state inspectors cited 12 health deficiencies (the Montana average is 11.1).
Nurses and nurse aides spend 4 hours 9 minutes with each resident a day, about the same as the Montana average.
Medicare fined Benefis Senior Services - Eastview 2 times in the last three years, $99,129 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 9 minutes |
| Registered nurse time per resident, per day | 1 hour 5 minutesAbove the Montana average |
| Nursing staff who left in the past year | 53% |
Inspections
29 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 16, 2026 · Standard inspection · 6 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Aug 8, 2026Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Aug 8, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 8, 2026Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Aug 8, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Aug 8, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 8, 2026
December 16, 2025 · Complaint investigation · 2 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Nov 19, 2025Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Dec 30, 2025
October 23, 2025 · Complaint investigation · 4 citations+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 14, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 14, 2025Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 14, 2025Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 14, 2025
June 19, 2025 · Standard inspection · 12 citations+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Jul 4, 2025Provide activities to meet all resident's needs.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jul 4, 2025Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jul 4, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Jul 4, 2025Make sure that a working call system is available in each resident's bathroom and bathing area.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Jul 4, 2025Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 4, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 4, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 4, 2025Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 4, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 4, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 4, 2025Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 4, 2025
December 31, 2024 · Complaint investigation · 2 citations+
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesFrom a complaintCorrected Jan 21, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jan 21, 2025
October 9, 2024 · Complaint investigation · 2 citations+
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Oct 30, 2024Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 30, 2024
January 29, 2024 · Complaint investigation · 1 citation+
Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 21, 2024
Fines and payment denials
2 fines totaling $99,129 and 1 Medicare payment denial in the last three years.
- October 23, 2025Fine: $36,377
- July 29, 2024Fine: $62,752
- July 29, 2024Payment denial, 64 days
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- Benefis Hospitals Inc
- Medicare-certified beds
- 64
- Average residents per day
- 60
- Accepts
- Medicare and Medicaid
- First certified
- January 1, 1967
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 275012
Location
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2621 15TH AVE SGreat Falls, MT 59405
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Questions about Benefis Senior Services - Eastview
How did Benefis Senior Services - Eastview do on its last inspection?+
State inspectors visited on July 16, 2026 and cited 12 health deficiencies, 8 of them from complaint investigations. The Montana average is 11.1.
How much nursing care does each resident get at Benefis Senior Services - Eastview?+
Nurses and aides spend 4 hours 9 minutes with each resident per day, including 1 hour 5 minutes from registered nurses. 53% of nursing staff left over the past year.
Has Benefis Senior Services - Eastview been fined by Medicare?+
Yes. Medicare fined Benefis Senior Services - Eastview 2 times in the last three years, totaling $99,129.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.